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Quality Assurance Manager

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Actalent

6d ago

  • Job
    Full-time
    Senior Level
  • Engineering
  • Torrance

AI generated summary

  • You should have expertise in quality management, ISO 9001, LEAN, PFMEA, NCMR, inspections, document control, lab management, test methods, data systems, process validation, and problem-solving.
  • You will drive quality control, manage ISO compliance, lead problem-solving, oversee inspections, train staff, analyze metrics, and coordinate corrective actions for continuous improvement.

Requirements

  • Quality management
  • ISO 9001
  • LEAN manufacturing
  • PFMEA analysis
  • Non-Conformance Material Reports (NCMR)
  • Incoming Inspection procedures
  • Document Control
  • Quality Assurance Lab management
  • Test methods development
  • Data collection systems
  • Product capability & process validation
  • Problem-solving
  • Process improvement
  • Cross-functional collaboration
  • Resource allocation
  • Training and leadership
  • Customer complaint management
  • Recommendations for system improvements

Responsibilities

  • Drives Quality Control system for Business Unit by working cross-functionally with Supply Quality Engineers, Supply Base, Operations, Sales, and Engineering departments to critically evaluate the quality management system. Identifies opportunities for streamlining processes (LEAN manufacturing focus) to ensure quality products.
  • Leads ISO 9001 quality management ensuring continued registration.
  • Leads problem-solving and process improvement processes with manufacturing and customers to achieve resolution and elimination of current product issues.
  • Reviews, analyzes, and allocates Quality Assurance/Quality Control resources as required by project demand.
  • Develops and implements PFMEA analysis procedure to mitigate risks identified in each product line either from process or product standpoint.
  • Manages process control for Non-Conformance Material Reports (NCMR), supplier records, internal and supplier audit records, and other documentation record-keeping functions. Implements processes through relevant procedures, updating the Quality databases as required.
  • Manages and improves Incoming Inspection procedures.
  • Trains and leads the department in Document Control procedures to ensure proper management of the company’s Document Control system.
  • Reports customer and internal quality metrics to management. Drives corrective action to facilitate improvements.
  • Analyzes and evaluates Quality Assurance Lab labor costs and Lab expenses.
  • Works closely with Engineers to further develop test methods and data collection systems as well as qualification testing for finished goods, in-process goods, and raw materials.
  • Provides recommendations for improvements to the quality system, inspection methods, and equipment.
  • Coordinates Lab support for data collection & analysis in product capability & process validation studies.
  • Manages customer complaints, implements immediate, short, and long-term solutions, and coordinates a corrective action plan or continuous improvement procedures with suppliers—either internal or external.

FAQs

What is the job title for this position?

The job title is Quality Assurance Manager.

What is the duration of this position?

This is a Contract-to-Hire position with a duration of 6 months.

Where is the work site located?

This is a fully on-site position in Torrance, California.

What departments will I collaborate with in this role?

You will collaborate with Supply Quality Engineers, Supply Base, Operations, Sales, and Engineering departments.

What skills are required for this position?

Required hard skills include quality management, ISO 9001, LEAN manufacturing, PFMEA analysis, and others related to quality assurance and document control.

Are there any specific soft skills needed for this role?

Yes, soft skills required include problem-solving, process improvement, cross-functional collaboration, and training and leadership.

Will I be responsible for managing customer complaints?

Yes, you will manage customer complaints and implement corrective action plans.

Is there an emphasis on continuous improvement in this role?

Yes, the role focuses heavily on continuous improvement and quality management.

What is Actalent's position on diversity and inclusion?

Actalent is committed to diversity and inclusion, which are embedded in the company's culture and practices.

How can I request accommodations during the application process?

You can request reasonable accommodations by emailing actalentaccommodation@actalentservices.com for adjustment options.

Actalent

An Engineering and Sciences Services Company | People to Possible

Human Resources
Industry
5001-10,000
Employees

Mission & Purpose

Actalent connects passion with purpose. Our scalable talent solutions and services capabilities drive value and results and provide the expertise to help our customers achieve more. Every day, our experts around the globe are making an impact. We’re supporting critical initiatives in engineering and sciences that advance how companies serve the world. Actalent’s global footprint and flexible delivery models ensure access to specialized talent where and when you need it. We promote consultant engagement through professional development and provide experiences to ensure continuous learning. Our people are the difference. Our expertise spans capabilities in engineering including product and manufacturing, systems and software, construction management, environmental, architecture and civil; and power and utilities. We focus on sciences capabilities in laboratory sciences, healthcare, and clinical research. Actalent is an operating company of Allegis Group, the global leader in talent solutions.