FAQs
What is the primary responsibility of a Quality Auditor at NephroCare?
The primary responsibility of a Quality Auditor at NephroCare is to ensure safety and compliance with standards by maintaining audit processes, monitoring clinical audit programs, and identifying patterns that require additional training or corrective action.
Who does the Quality Auditor report to?
The Quality Auditor reports directly to the Head of Clinical Quality.
What types of audits will the Quality Auditor perform?
The Quality Auditor will perform overall clinic audits with a focus on ensuring efficient operations in all NephroCare dialysis units.
How does the Quality Auditor contribute to staff efficiency and performance?
The Quality Auditor assists in closing gaps and ensuring competence development through training and education while providing feedback meetings after audits to bring clinics to maintenance mode.
What is the Quality Auditor's role in training and education?
The Quality Auditor organizes nursing training and education in cooperation with the Country Head Nurse and/or NC Training & Education Manager based on identified training needs.
Are there secondary tasks associated with the Quality Auditor position?
Yes, the Quality Auditor has secondary tasks including supporting other departmental projects, developing presentations and tools for project implementation, and traveling to EMEA countries for project promotion.
How does the Quality Auditor ensure compliance with applicable standards?
The Quality Auditor checks compliance with standards such as SANC, HPCSA, BLS, and others as part of the Quality Management System Tool.
How is patient engagement incorporated into the Quality Auditor's responsibilities?
The Quality Auditor contributes to improving patient experience through individualized care approaches and fosters engagement with patients outside of dialysis by promoting digital tools and community events.
What kind of projects will the Quality Auditor participate in?
The Quality Auditor will participate in quality improvement projects, assist in project management, and help with budget planning activities related to clinical audits.
Is travel required for the Quality Auditor position?
Yes, the Quality Auditor is expected to travel to EMEA countries for project promotion and implementation.