FAQs
What languages are required for this position?
Proficiency in English and Chinese is required, with an ability to compose grammatically correct, concise, and accurate written responses.
What software skills are necessary for the role?
Experience working with Microsoft Office, especially Excel, is necessary for this role.
What are the primary responsibilities of the Quality Auditor?
The Quality Auditor will be responsible for auditing program-level defects, analyzing and reporting on defect data and trends, driving projects and initiatives, collating quality data, and providing quality updates to the leadership team.
What kind of auditing will the team conduct?
The Audit and Insights team audits Seller registration, verification, and compliance checks for different marketplaces.
Is experience in regulatory compliance management preferred?
Yes, experience in regulatory compliance management with government agencies is preferred.
Are there opportunities for personal development in this role?
Yes, taking ownership of self-development is encouraged, and regular connections with Learning & Development teams for individual growth are expected.
Does the role involve communication with external stakeholders?
Yes, the Auditor will communicate with external customers and financial institutions via phone and/or email during the audit process.
Are there any specific methodologies that the Auditor should be familiar with?
Yes, familiarity with sampling methodologies is essential to ensure the correct number of investigation audits are performed.
Does Amazon promote a diverse and inclusive workplace?
Yes, Amazon is committed to a diverse and inclusive workplace and does not discriminate based on legally protected statuses.
What kind of analysis will the Auditor be expected to perform?
The Auditor is expected to produce daily, weekly, and monthly analyses and reports on defect trends and root causes, as well as perform data-mining and analysis to support programs and identify new metrics for quality improvements.