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Quality Engineering Compliance Manager - New York

  • Job
    Full-time
    Senior Level
  • Software Engineering
  • New York City
  • Quick Apply

AI generated summary

  • You must have 6+ years of experience in Quality Engineering, SDLC, and navigating a dynamic SaaS environment. Strong SOP documentation, cross-functional coordination, and relationship-building skills are essential. FDA/EU regulatory knowledge and a Bachelor’s degree are required.
  • You will develop Palantir's QMS, manage change processes, conduct audits, enforce SOPs, and support customer enablement in compliance with ISO 9001 standards.

Requirements

  • A visionary who has no problem getting their hands dirty and doing the work necessary to create and improve the state of the world.
  • Experience documenting SOPs and coordinating cross-functionally to maintain adherence to documented process.
  • Interest in building and maturing a program, specifically in the quality space (Quality Management System and process areas within a QMS (e.g. Doc Control, Training, Supplier Management CAPA, SDLC, Change Management, etc.)).
  • Experience navigating the product life cycle, as well as standard SDLC in a DevOps world.
  • Thrives in a fluid, dynamic and fast-paced environment, specifically a modern SaaS company.
  • Ability to connect and develop positive relationships with employees across cross-functional teams (Engineering, Compliance, Product Reliability, Product Development, among others).
  • Experience in demonstrating value proposition of a quality to internal stakeholders without experience/buy-in.
  • What We Require:
  • You have at least 6+ years of relevant work experience.
  • Software Development (Test) Engineering experience.
  • Knowledge of FDA and EU regulatory requirements and other guidelines related to GxP activities, including 21 CFR Part 11 / GAMP 5, and supporting CSV work a plus.
  • Bachelor’s degree in Computer Science, Information Systems, Management Information Systems, or related.

Responsibilities

  • Continue to develop a Palantir-wide QMS that lives under ISO 9001 and drives consolidation of process documentation and promotes process consistency at Palantir.
  • Develop and maintain a Change Management software system atop Palantir Foundry that is adaptive to client requirements, whilst conforming to developer practices within Palantir.
  • Periodically run Change Management meetings with key client POCs demonstrating proactive and retroactive changes to guide changes in client SOPs and trainings for client personnel.
  • Support implementation and maintenance of internal software applications and systems supporting QMS processes like Document Management System and Learning Management System.
  • Periodically audit developer authored unit and integration tests and work with Product Development teams to ensure maximal code coverage.
  • Run Installation Qualification (IQ), Operational Qualification (OQ) and guide Performance Qualification (PQ) of Palantir Foundry system.
  • Author and ensure implementation of approved procedures across the organization, setup non-conformance and CAPA processes to monitor deviations and management reporting.
  • Establish and nurture inter-departmental relationships to drive key objectives such as socializing SOPs, conducting and enforcing training programs, negotiating release process with product development teams.
  • Be the champion and advocate for ingrained quality across Palantir, work with product development and product reliability teams to implement GxP processes.
  • Support customer enablement lifecycle, include customer and FDA audits, as well as assessment questionnaires for GxP clients.

FAQs

What qualifications are required for the Quality Engineering Compliance Manager role at Palantir Technologies?

The ideal candidate for this role should have a background in software engineering, with a clear understanding of SDLC, developer tooling, and SaaS. They should also be self-motivated, innovative, collaborative, and receptive to feedback. Being able to navigate an unstructured environment and develop interpersonal relationships with stakeholders across various teams is also important.

What will the primary responsibilities of the Quality Engineering Compliance Manager be at Palantir Technologies?

The primary responsibilities will include building and improving Palantir’s GxP Quality Management System (QMS) framework, ensuring compliance with regulatory requirements, driving improvements to GxP quality systems and processes, and translating between Palantir’s modern software development practices and regulatory requirements. Additionally, the manager will work closely with other functional departments to refine and scale Palantir’s QMS, internal systems, and product features.

What opportunities for growth and development does the Quality Engineering Compliance Manager role offer at Palantir Technologies?

The role offers the opportunity to drive the vision and direction of Palantir’s QMS, build something that will scale and support Palantir, and influence existing processes by suggesting and driving change to champion quality-first principles. The manager will also have the chance to work on critical business initiatives in an unstructured environment and develop interpersonal relationships with stakeholders across various teams.

Technology
Industry
1001-5000
Employees
2003
Founded Year

Mission & Purpose

At Palantir (NYSE: PLTR), we're helping the world's most important institutions use their data to solve their most urgent problems. Our software lets our customers integrate and analyze all of their data so they can answer questions that they couldn't before. From delivering disaster relief to building safer automobiles, we're honored to help make our partners better at their most important work. Together with our customers, we're building the future of national security, healthcare, energy, finance, manufacturing, and more. And we need bright minds from around the world to help us.