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Quality Governance Support

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Central and North West London NHS Foundation Trust

2mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Research & Development
    People, HR & Administration

AI generated summary

  • You need a degree or equivalent, experience in clinical audit or incident management, project management skills, data analysis, strong communication, and knowledge of NHS priorities.
  • You will support clinical teams with governance and audit projects, design methodologies, conduct literature searches, analyze data, create databases, and schedule follow-up audits.

Requirements

  • Education And Qualifications
  • Educated to degree level or equivalent experience
  • Desirable criteria
  • Health-related degree
  • Previous Experience
  • Previous experience in clinical audit, incident management or research
  • Project management experience
  • Experience of designing databases
  • Well organised and self-motivated
  • Experience of using Datix incident reporting system
  • Experience of working autonomously and on own initiative
  • Experience of delivering to deadlines
  • Experience of analysing, interpreting and presenting data
  • Experience of writing reports and presenting data to diverse audiences
  • Desirable criteria
  • Experience within a mental health setting
  • Experience of working within the NHS
  • Experience of using questionnaire design packages
  • Experience of delivering training
  • Skills, Knowledge And Abilities
  • Knowledge and understanding of current NHS priorities and strategy
  • Understanding of clinical audit and quality improvement processes, procedures and methodologies
  • Ability to produce clear written reports, incorporating statistical information appropriately
  • Excellent written and oral communication skills
  • Ability to build strong working relationships
  • Desirable criteria
  • Understanding of qualitative data analysis techniques
  • Familiarity with clinical terms

Responsibilities

  • - To provide a quality governance administrative resource to clinical teams, managers and local care quality management groups.
  • - To administratively support local and Trust-wide clinical audit projects and the management of incidents as appropriate.
  • - To work proactively and closely with a wide range of healthcare professionals in the development of clinical audit projects, and support:
  • - The design of practical audit methodologies to elicit valid and reliable results.
  • - The undertaking of literature searches for audit projects.
  • - Ensuring appropriate clinical audit tools are designed to measure standards of care (using methods such as interviews, questionnaires, focus groups etc.)
  • - To design and develop databases and spreadsheets for the analysis of audit data.
  • - To complete data entry and undertake the analysis of audit data, applying basic statistical techniques and tests.
  • - To ensure follow-up audits are scheduled where necessary to assess change.

FAQs

What is the job title for this position?

The job title is Quality Governance Support Officer.

What are the main areas of focus for the Quality Governance Support Officer?

The main areas of focus are patient safety, clinical effectiveness, and patient experience.

What kind of administrative support will the Quality Governance Support Officer provide?

The officer will provide administrative support for monthly service-line Quality Governance Meetings, assist with incident management, and support data preparation and analysis.

Is there a requirement for prior experience in using specific software?

Yes, experience with Microsoft packages, particularly Word and Excel, is required. Knowledge of systems like Datix and IQVIA is advantageous but not essential.

Is a degree required for this position?

Yes, candidates should be educated to degree level or have equivalent experience.

What previous experience is essential for applicants?

Essential experience includes clinical audit, incident management, project management, and data analysis.

Will the Quality Governance Support Officer work independently?

Yes, the role requires experience in working autonomously and using one's initiative.

Where is the Quality Governance Team located?

The Quality Governance Team's office is located in Uxbridge, with a hybrid working model that includes both home-based and office-based activities.

What qualities are important for the Quality Governance Support role?

Important qualities include excellent organizational and time management skills, strong communication abilities, and the capacity to build constructive working relationships.

Are there any desirable criteria for candidates?

Yes, desirable criteria include experience in a mental health setting, working within the NHS, and familiarity with questionnaire design packages.

What is the overall goal of the Quality Governance Support Officer?

The goal is to help assure the delivery of high-quality, safe care across a diverse range of services by supporting quality governance activities.

What is the team culture in the Quality Governance Team?

The team culture is supportive and encouraging, offering an opportunity to work alongside various services and clinicians in healthcare.

Will the Quality Governance Support Officer have the opportunity to engage with clinical audits?

Yes, the officer will be involved in supporting local and Trust-wide clinical audit projects.

Central and North West London NHS Foundation Trust

There's a place for you at CNWL.

Science & Healthcare
Industry
1001-5000
Employees

Mission & Purpose

Central and North West London NHS Foundation Trust (CNWL) has almost 6,550 staff providing integrated healthcare to a third of London's population, Milton Keynes, Surrey and areas beyond. We provide a wide range of services to treat people with a a variety of health needs, including common physical health problems, long-term conditions, mental health, learning disabilities, eating disorders, addictions and sexual health. We are here to provide support for people through every stage of life. Our catchment area covers a range of vibrant and diverse communities, with over 100 first languages spoken, ranging from areas of deprivation to areas of affluence. We are committed to providing services that need the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference.