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Job

Quality Monitoring Feedback Associate - Norwegian - CL12

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Accenture

•

6d ago

đź’Ľ Graduate Job

Dublin

AI generated summary

  • You should be fluent in Norwegian and have strong English skills. Testing experience with consumer apps is a plus. Be proactive in communication, work autonomously, and have strong exploratory testing skills.
  • You will provide support to resolve customer issues, liaise with other teams, document incidents, and ensure timely resolution of all requests and queries.

Graduate Job

Business, Operations & Strategy•Dublin

Description

  • Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.

Requirements

  • Fluent speaker in the locale targeted language for testing as well as strong English for internal communication and filing bugs.
  • Testing experience with direct consumer facing apps in local market is ideal but not mandatory.
  • Demonstrate good exploratory testing skills in small sub components of a project.
  • Strong written and oral communication skills. Must proactively communicate status to stakeholders.
  • Must be able to work autonomously under tight timelines.

Area of Responsibilities

Business, Operations & Strategy

Responsibilities

  • Provide functional and or technical support for resolution of customer problems, incidents, issues, requests and queries. Liaise with other support teams, or product teams as required to resolve requests issues in a timely manner. Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. Primary responsibilities are focused on customer contact, not transaction processing.

Details

Work type

Full time

Work mode

office

Location

Dublin