Quality & Patient Safety Consultant

Brant Community Healthcare System

Jan 5

Applications are closed

Job
Full-time
Mid & Senior Level
Healthcare
Brantford

Requirements

Degree in a Regulated Health Discipline or Business Administration, Masters preferred
3-5 years experience in a hospital or healthcare setting
Involvement in quality improvement and/or risk management initiatives within a hospital/healthcare setting
Certification in Patient Safety and Risk Management (or in progress) or completion of a Project Management Program, preferred

Responsibilities

Implement unit level quality and utilization improvements
Implement goals and action plans as outlined in our annual Quality Improvement Plan
Coordinate the review of quality of care cases including adverse events and critical incidents
Resource implementation of key patient experience initiatives
Coordinate unit level compliance with Accreditation and other Patient Safety Standards
Analyze and use data to inform decision making for quality improvement initiatives
Provide coaching and mentoring on the use of quality improvement strategies at the unit level
Supports patient safety incidents through, engaging interprofessional teams, facilitating case reviews, and providing continuous organizational learning using the Canadian Incident Analysis Framework
Coordinates the annual Quality Improvement Plan (QIP) as required under ECFAA
Reviews, analyzes and interprets clinical data and data from the incident reporting system in order to enhance quality and patient safety by identifying patterns and trends requiring review and improvement strategies
Works collaboratively with the Decision Support team to collect data from hospital systems to inform quality and patient safety issues
Supports the Patient Safety Dialogue process by compiling reports, analyzing trends, and working with managers/directors to ensure follow up actions are accomplished, identifying issues for corporate action, assisting in corporate communication of results
Champions a quality improvement approach across the organization through development, implementation, and evaluation of quality methods and tools, and accelerate quality through representation on various corporate and program committees
Coordinates, advises on, and executes special projects related to quality improvement, patient safety, risk management, and accreditation
Actively supports the organization’s accreditation efforts, including but not limited to coordination, consultation, implementation, review, and education
Works closely with the Interdisciplinary Care teams to ensure patient safety efforts are supported
Supports committees and task groups with a quality or patient safety mandate in carrying out their objectives
Ensures evidence-based decision making is tied to data
Assists in identifying and reviewing best practices research in order to develop and/or revise patient safety and quality policies and procedures
Advances quality in the organization through consultation and education on quality methodologies and patient safety through knowledge of clinical best practices, legislative requirements and policies related to quality and patient safety
Researches and provides support for implementation of evidence based best practices in quality and patient safety
Establishes mechanisms for monitoring and evaluating corporate wide quality and patient safety initiatives
Provides consultation and education on the use of quality improvement and patient safety tools and methodologies (e.g. RCA, FMEA, human factors principles)
Support organizational corporate projects relating to quality and patient safety as required. Examples include the implementation of the document management systems (DOCS), Accreditation Portal, RL6 Risk Pro/Feedback Pro update and the implementation of Patient Experience Surveys

FAQs

What is the primary responsibility of the Quality & Patient Safety Consultant?

The primary responsibility of the Quality & Patient Safety Consultant is to collaborate with clinical and administrative leadership on initiatives targeting improvements in healthcare quality, safety, and patient experience.

What qualifications are required for this position?

Candidates should have a degree in a regulated health discipline or business administration (master's preferred), along with 3-5 years of experience in a hospital or healthcare setting, involvement in quality improvement and/or risk management initiatives, and preferably certification in Patient Safety and Risk Management or completion of a Project Management Program.

Is there support for ongoing education and professional development?

Yes, the organization offers a centralized education fund that provides opportunities for continuing education and staff development.

What measures are in place for employee wellness?

The Brant Community Healthcare System offers an Employee Assistance Program that is free and confidential for all employees and their family members to promote wellness.

What tools or methodologies will the consultant work with?

The consultant will provide consultation and education on various quality improvement and patient safety tools and methodologies, including Root Cause Analysis (RCA), Failure Modes and Effects Analysis (FMEA), and human factors principles.

Are there specific projects the consultant will support?

Yes, the consultant will support corporate projects related to quality and patient safety, such as the implementation of document management systems, accreditation portals, and patient experience surveys.

How does the organization approach patient safety incidents?

The organization supports patient safety incidents by engaging interprofessional teams, facilitating case reviews, and providing continuous organizational learning using the Canadian Incident Analysis Framework.

Does the organization participate in accreditation efforts?

Yes, the consultant will actively support the organization’s accreditation efforts by coordinating, consulting, implementing, reviewing, and educating related processes.

What is the organization’s stance on diversity and inclusion?

The Brant Community Healthcare System is committed to employment equity and diversity in the workplace, welcoming applications from all individuals, including women, Indigenous persons, racialized groups, visible minorities, persons with disabilities, and members of the LGBTQ+ community.

What accessibility provisions does the organization have for applicants during the recruitment process?

The Brant Community Healthcare System is committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA), and accommodations can be requested throughout the recruitment process.

Brant Community Healthcare System

Exceptional Care - Exceptional People.

Science & Healthcare

Industry

1001-5000

Employees

Mission & Purpose

The Brant Community Healthcare System (BCHS) in Brantford and Paris Ontario, is a leading community health care organization with a total of 262 beds and more than 2,300 staff, physicians and volunteers providing support, programs and services to over 120,000 residents in our community. In 1999, The Willett Hospital in Paris and the Brantford General Hospital became the first two partners in the BCHS. The Brantford General Hospital is a regional acute health centre and the Willett site provides urgent care and ambulatory services for those in need. The BCHS has been awarded the 'Gold' Quality Healthcare Workplace award by the Ontario Hospital Association and Ontario Ministry of Health and Long-Term Care for two years in a row and are an affiliated teaching site of the McMaster University Michael G. DeGroote School of Medicine. We are also the regional centre for Paediatrics, Mental Health, Obstetrics, Gynaecology, CT Scanning, Critical Care, Surgical Services, Ambulatory Care and Emergency Medicine and the site of the Brant Community Cancer Clinic and the S.C. Johnson Dialysis Clinic for patients throughout Brant County and Haldimand-Norfolk.