FAQs
What qualifications are required for the Quality Service Associate position?
A Bachelor's degree is required for the Quality Service Associate position.
What is the primary responsibility of a Quality Service Associate?
The primary responsibility of a Quality Service Associate is to execute test case instructions and report discrepancies, ensuring successful and timely delivery of results.
What kind of experience is preferred for this role?
Experience with testing consumer devices is preferred for this role.
What types of testing will a Quality Service Associate perform?
A Quality Service Associate will perform test case execution, regression testing, and repetitive testing exercises to qualify software builds.
How should a Quality Service Associate communicate any issues found during testing?
A Quality Service Associate should communicate and escalate failures, as well as provide individual status reports, to ensure issues are addressed promptly.
Are there any specific tools or methods that need to be used by the Quality Service Associate?
Yes, the Quality Service Associate is expected to use software tools for data capture on a daily basis and understand QA methodology and tools.
Is there any support provided for individuals with disabilities during the application process?
Yes, Amazon provides accommodations for individuals with disabilities during the application and hiring process, including support for interviews and onboarding. More information can be found on their accommodations webpage.
Will the Quality Service Associate be responsible for raising doubts or failures during the testing process?
Yes, the Quality Service Associate must raise all failures or doubts related to the execution of test cases in the clarification portal and ensure they are closed as per the SLAs.