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Quality Service Associate, AEE

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Amazon

12d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Software Engineering
    IT & Cybersecurity
  • Chennai

AI generated summary

  • You need a bachelor's degree, knowledge of QA methodology/tools, and proficiency in Selenium/Java.
  • You will execute test cases, report bugs, perform regression testing, capture data, communicate failures, and manage issue resolution per SLAs.

Requirements

  • Bachelor's degree
  • Knowledge of QA methodology and tools
  • Selenium/Java Knowledge

Responsibilities

  • Execute test cases prepared for testing software builds
  • Perform test case execution and report bugs accurately
  • Understand testing procedures and guidelines for new builds/releases
  • Perform regression and repetitive testing exercises to qualify builds without compromising on quality
  • Use software tools for data capture on a daily basis
  • Be comfortable with capturing results, communicating and escalating failures and providing individual status reports
  • Raise all failures/doubts related to the execution of test cases in the clarification portal and closing the same as per the SLAs

FAQs

What is the educational requirement for the Quality Service Associate position?

A Bachelor's degree is required for the Quality Service Associate position.

What specific knowledge is preferred for candidates applying for this role?

Knowledge of QA methodology and tools is preferred for candidates applying for this role.

What are the primary responsibilities of a Device Associate?

The primary responsibilities include executing test case instructions, reporting discrepancies, and ensuring on-time delivery of results.

What types of testing will the associate be performing?

The associate will be executing test cases for software builds, performing regression and repetitive testing exercises to qualify builds.

What tools or skills are required for this job?

Familiarity with Selenium and Java is required for this job.

How should the associate report bugs?

The associate must report bugs accurately and communicate any failures or doubts regarding the execution of test cases.

Is there a process for raising doubts or failures encountered during testing?

Yes, all failures or doubts should be raised in the clarification portal and must be closed as per the SLAs.

Are there any specific software tools mentioned for data capture?

Yes, associates are expected to use software tools for data capture on a daily basis.

Does the company provide accommodations for candidates with disabilities?

Yes, the company provides accommodations and adjustments for candidates with disabilities during the application and hiring process.

Is there a focus on an inclusive work culture within the company?

Yes, the company's inclusive culture empowers employees to deliver the best results for customers.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.