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Quereinstieg im Verkauf (m/w/d) bei FlixBus

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Flix

Feb 20

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Munich

AI generated summary

  • You must be friendly, reliable, service-oriented, calm under stress, proficient in PC and email, and have excellent German and good English. Experience in retail or customer service is a plus.
  • You will assist and inform customers in the shop, sell tickets, coordinate check-ins, ensure smooth bus departures, and maintain promotional materials to enhance the customer experience.

Requirements

  • Du bist freundlich, zuverlässig, service- und lösungsorientiert
  • Du behältst auch in stressigen Situationen einen klaren Kopf
  • Du bringst einen sicheren Umgang mit dem PC, Internet und in der Email Kommunikation mit
  • Du hast (sehr) gute Deutschkenntnisse, erste gute Englischkenntnisse und stets ein gepflegtes Äußeres
  • Du hast bereits im Einzelhandel, am Flughafen oder allgemein mit Kunden gearbeitet? Prima, das ist ein super Plus Punkt!

Responsibilities

  • Du berätst unsere Kunden und Fahrgäste in unserem Shop in München
  • Du verkaufst Tickets und gibst freundlich und kompetent Auskunft zu unserem Angebot
  • Du optimierst den reibungslosen Ablauf vor der Abfahrt unserer Busse
  • Du koordinierst aktiv unsere Fahrgäste und unterstützt beim Check-In
  • Du versorgst die FlixBusse mit Flyern und Magazine
  • Du schaffst ein optimales Kundenerlebnis

FAQs

What is the job title for this position?

The job title is "Quereinstieg im Verkauf (m/w/d) bei FlixBus".

Where is the job located?

The job is located in our shop at the ZOB in Munich.

What are the working hours for this position?

This position is full-time with a schedule of 40 hours per week, including a stable shift plan that respects your work-life balance.

Are there opportunities for training and development?

Yes, we offer paid training at the workplace along with extensive learning and development opportunities.

How many vacation days are provided?

Employees receive 30 vacation days per year when working a 5-day week.

Is there a team environment in the workplace?

Yes, we have a diverse team in an international, multi-cultural company with a unique team spirit.

Are there any employee benefits related to travel?

Yes, we provide an annual allocation of FlixBus and FlixTrain travel vouchers that can also be used for friends and family.

What qualifications are needed for this role?

Candidates should be friendly, reliable, service-oriented, and able to keep a clear head in stressful situations. Good German and basic English skills are required.

Do I need experience in retail or customer service for this position?

Previous experience in retail, at an airport, or with customer service is a plus, but not necessarily required.

How can I apply for this job?

If you believe you can make a difference in this role, we encourage you to apply directly through our application portal.

Is there support for mental health and well-being?

Yes, we provide unlimited free health and coaching sessions through OpenUp for employees.

Are there options to learn new languages?

Yes, we offer a variety of programs and internal mentoring for those interested in learning new languages.

Do you have any employee referral programs?

Yes, we have a program called FlixFerral, where successful employee referrals are rewarded with bonuses.

What type of work environment can I expect?

You can expect a positive and supportive work environment where your ideas and contributions are valued and encouraged.

Technology
Industry
1001-5000
Employees
2011
Founded Year

Mission & Purpose

Flix is a global travel tech leader providing sustainable and affordable travel options to more than 60 million yearly travelers in 43 countries through its brands FlixBus, FlixTrain, Greyhound, and Kamil Koç. By combining network planning, marketing, and pricing, Flix uses innovative solutions to enable comfortable, sustainable, and affordable travel worldwide. Through our tech platform and user-friendly app, Flix creates a travel experience tailored to passengers' needs and connects travelers with local business partners providing transportation, ensuring a modern fleet that adheres to the highest safety standards. This asset-light business model has turned a European start-up into a leading and globally expanding travel-tech champion. Flix is pioneering and testing alternative drives with a long-term strategy to progressively decarbonize its fleet. Together with our partners and customers, we are driving transformative change towards the future of mobility, gradually reshaping the mobility sector and enabling more sustainable travel modes.