FAQs
Is the ability to speak Welsh required for this position?
The ability to speak Welsh is desirable, but both Welsh and/or English speakers are welcome to apply.
What are the main responsibilities of the Radiology Booking Officer?
The main responsibilities include booking and managing outpatient appointments for Radiology, ensuring appointments are processed in accordance with internal and national targets, maintaining a professional telephone manner, and liaising with team members to minimize waiting times.
What qualifications are necessary to apply for this role?
Applicants are required to have at least a GCSE or equivalent qualification and a good level of education, with Welsh language proficiency being essential.
What experience is required for this position?
Essential criteria include administration and customer service experience. Desirable criteria include experience in patient-focused or partial booking and Radiology.
Is there a deadline for applications?
The vacancy may be closed at any time, so early applications are encouraged to ensure consideration.
How will successful applicants be notified?
Successful applicants will receive their conditional offer of appointment and information pack via the email account registered on their application form.
Are there opportunities for professional development in this role?
Yes, there are extensive training and development opportunities, including access to in-house programmes, recognized qualifications, and management development programmes.
What benefits are offered to employees of Aneurin Bevan University Health Board?
Employees can enjoy a fantastic benefits package, flexible working, occupational health support, and a commitment to promoting a healthy work-life balance.
How will applications be processed?
All patient appointments will be processed in accordance with internal and national targets, with a focus on ensuring a positive experience for service users.
Is there a temporary pay increase for this role?
Yes, there is a temporary top-up for Bands 2 and 3 to reflect the incorporation of the living wage, which is currently £12.60 per hour or £24,638 per annum.