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Reception & Office Administrator - London

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Costello Medical

Sep 17, 2023

Applications are closed

  • Job
    Full-time
    Entry Level
  • People, HR & Administration
  • £23.5K - £26K
  • London

Requirements

  • We are looking for an enthusiastic and ambitious candidate who is proactive, eager to take on new challenges, and who will thrive on providing an excellent service to our colleagues. You will be looking to build your career in office facilities and enjoy taking a high level of ownership, enabling the office to run smoothly, which in turn will make a positive difference to the working lives of our colleagues in the London office.
  • Essential requirements for the role are:
  • Strong organisational skills, including the ability to plan and prioritise your own time and communicate this to others
  • Excellent levels of productivity, and the flexibility to respond to changing deadlines
  • The ability to work confidently on your own and with a high degree of autonomy
  • Exceptional attention to detail and high professional standards
  • Excellent written and verbal communication skills
  • A passion for, and dedication to, providing excellent customer service in a facilities role
  • A friendly and approachable demeanour
  • Experience using Microsoft Office

Responsibilities

  • Greeting visitors to the office with a high level of friendliness and professionalism
  • Ensuring that we maintain a safe, tidy and professional environment, including managing the kitchen to a high standard
  • Building relationships with service providers and suppliers, as well as liaising with the building’s management team
  • Purchasing general supplies e.g., kitchen consumables, stationery and IT equipment, on behalf of the Facilities and IT teams
  • Booking visitors onto the appropriate security system(s) for all our UK offices
  • Maintaining the company’s asset management system and associated processes
  • Day-to-day management of health and safety in the London office, for which training will be provided
  • Day-to-day management of the company’s desk booking software system (London office only)
  • Assisting with the organisation of internal and external events, such as client meetings and office socials
  • Answering the telephone switchboard and taking messages
  • Providing ad-hoc support to the Senior Operations Coordinator and the wider Operations team, where required
  • Collaborating with our IT team and supporting with simple IT queries and tasks within the office, where required

Application Process

  • Our recruitment process includes a telephone interview with a member of the Talent Acquisition team, followed by an assessment for you to complete in your own time. If successful, you will be invited to an interview with senior members of our Operations team. Our standard recruitment process lasts around 2 to 4 weeks, however this can be adapted if necessary.
  • We are currently recruiting for start dates throughout 2023, including October and November, and you will be asked to state your availability on your application form. Whilst there are no set application deadlines, we would strongly recommend applying as early as possible so that we can begin processing your application, as the role will close when a suitable candidate is found.
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Costello Medical

Science & Healthcare
Industry
201-500
Employees
2008
Founded Year

Mission & Purpose

At Costello Medical, we enjoy building lasting partnerships in the healthcare sector by providing an exceptional service. Our vision is to be a community of the very best people, constantly challenging ourselves to make meaningful and outstanding contributions to improving healthcare. Our experts support the healthcare sector in the analysis, interpretation, and communication of clinical and health economic data; our service offerings include evidence development, statistics, health economics, HTA, real-world evidence, market access, medical affairs, publications, and design. We are one of the most established independent agencies delivering medical communications and health economic services. We have grown organically since foundation in 2008 to a team of over 400 based in Cambridge, London, Manchester and Bristol in the UK and internationally in Singapore, China and the US. Our talented team has experience with a variety of leading pharmaceutical and device companies across an extensive range of therapy areas and geographies, including Europe, Asia Pacific, and North America. We are proud to have achieved a 3-star accreditation with Best Companies™ for a sixth consecutive year, and have achieved B Corp certification, showing that we meet the highest standards of verified social and environmental performance.

Benefits

  • 4% Employer pension contributions

  • Comprehensive travel insurance for our colleagues and their families

  • Flexible benefits scheme offering additional holiday, cash payments and pension contributions

  • Flexible Working Hours

  • 25 Days Holiday + Bank Holidays

  • Competitive Starting Salary

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