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  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Edinburgh
  • 16d left

AI generated summary

  • You should be a vibrant host, maximize revenue, motivate colleagues, reassure guests, multitask effectively, and share your city knowledge to recommend the best local experiences.
  • You will welcome guests, maximize revenue, collaborate with colleagues, provide expert city recommendations, and showcase exceptional organizational and multitasking skills daily.

Requirements

  • Be yourself!
  • Be a vibrant host for guests and ensure they feel welcomed to the world of NYX Hotels
  • Maximise revenue opportunities at all times
  • Motivate and collaborate effectively with your colleagues in the hotel; and don’t be shy to share your knowledge with new starters in the team!
  • Be a dependable and reassuring influence for guests
  • Have exceptional organisational skills with the ability to multitask
  • Share your unmatched knowledge of the city with guests! You’re a City Lover, so you’ll be able to recommend the best shops, clubs and shows around

Responsibilities

  • Be a vibrant host for guests and ensure they feel welcomed to the world of NYX Hotels
  • Maximise revenue opportunities at all times
  • Motivate and collaborate effectively with your colleagues in the hotel; and don’t be shy to share your knowledge with new starters in the team!
  • Be a dependable and reassuring influence for guests
  • Have exceptional organisational skills with the ability to multitask
  • Share your unmatched knowledge of the city with guests! You’re a City Lover, so you’ll be able to recommend the best shops, clubs and shows around

FAQs

What is the opening date for the NYX Hotel Edinburgh?

The NYX Hotel Edinburgh is set to open in July 2025.

What qualities are you looking for in an ideal Receptionist?

We are looking for a vibrant and dependable individual who can provide exceptional customer service, maximize revenue opportunities, collaborate effectively with colleagues, and have extensive knowledge of the city.

What are some perks offered to employees at NYX Hotels?

Employees enjoy special rates on Leonardo Hotel rooms, a company-wide recognition scheme, meals on duty, a talent referral scheme, wellness support, ongoing training programs, and regular celebration events.

Is prior experience in hospitality required for this position?

While prior experience is beneficial, we value personality and the ability to interact positively with guests, so a passion for hospitality is essential.

What opportunities for career progression are available?

We provide ongoing job-related training programs with clear paths for progression within the company, ensuring that employees can grow their careers in hospitality.

How does NYX Hotels support employee well-being?

We offer access to a pension scheme, life assurance, wellbeing support, and regular wellness webinars to help support our employees' overall health and well-being.

What type of environment can I expect when working at NYX Hotels?

NYX Hotels fosters a fun and friendly working environment where team members are valued and respected, with a strong focus on collaboration and celebrating successes together.

Will I have the opportunity to learn about the local area while working?

Yes, as a Receptionist and City Lover, you will have the chance to share your knowledge of the city with guests and recommend the best local attractions, shops, and events.

What is the company culture at Leonardo Hotels?

The culture at Leonardo Hotels emphasizes genuine hospitality, valuing each team member as an individual, and creating a fun and dynamic work environment with opportunities for interaction and team celebrations.

Welcome to Leonardo Hotels UK & Ireland, formerly known as Jurys Inn! #ComeJoinUs

Travel & Leisure
Industry
5001-10,000
Employees

Mission & Purpose

Leonardo Hotels is one of the fastest-growing hotel chains in Europe with over 150 hotels in 13 countries, 52 of which are within the UK & Ireland. Leonardo Hotels are ideally located for sightseeing, shopping and business, and all our hotels have spacious comfortable bedrooms to relax in. Whether it is our 24 hour available staff, free WiFi or plentiful buffet breakfast, at Leonardo Hotels the little things make big differences. So whether you are visiting us as a business or leisure guest, a warm welcome awaits. #ComeJoinUs