FAQs
What is the role of a Receptionist at NYX Hotels?
The Receptionist, or City Lover as we call them, plays a vital role in ensuring guests feel welcomed and enjoy their stay while providing creative and exceptional guest service.
What kind of perks do employees at NYX Hotels receive?
Employees enjoy special room rates at Leonardo Hotels across the UK & Europe, a recognition scheme, meals on duty, a talent referral scheme, wellness support, ongoing training programs, and celebrations like Thank You Week and Employee Awards Celebration.
What qualities are important for the ideal Receptionist?
The ideal Receptionist should be vibrant, welcoming, adept at maximizing revenue opportunities, able to motivate and collaborate with colleagues, possess exceptional organizational skills, and have a strong knowledge of the city to recommend local attractions to guests.
Is there a career progression opportunity at NYX Hotels?
Yes, NYX Hotels offers ongoing job-related training programs with clear paths for progression, supported by regular coaching and development opportunities.
Where is NYX London Holborn located?
NYX London Holborn is situated on Southampton Row, between the busy City and London's West End, within walking distance of major attractions like the British Museum and Covent Gardens.
How does NYX Hotels support employee well-being?
NYX Hotels provides several well-being benefits, including access to a Company Pension Scheme, Life Assurance, and Wellbeing Support, along with meals on duty and regular celebrations to foster a positive work environment.
What type of training can new recruits expect?
New recruits can expect comprehensive training programs, including practical training, online learning through the "GROWonline" portal, and specific training sessions like “Come Join Us Guest Care” and Wellness webinars.
How does NYX Hotels recognize employee performance?
NYX Hotels has a company-wide recognition scheme where employees can earn vouchers for being their fabulous selves, and they also celebrate achievements during events like the Employee Awards Celebration.
Are there any special events hosted by NYX Hotels for employees?
Yes, NYX Hotels regularly hosts events such as Thank You Week, where various fun activities like ice cream trucks and pizza parties take place, along with annual celebrations like the Employee Awards Celebration.
What is the culture like at NYX Hotels?
The culture at NYX Hotels is centered around a fun, friendly, and dynamic environment that values individual contributions, encourages collaboration, and celebrates diversity among its team members.