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Receptionist

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Associa

16d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    People, HR & Administration
  • Rohnert Park

AI generated summary

  • You must have strong communication and customer service skills, be proficient in Microsoft Office, know office equipment, ensure confidentiality, and be detail-oriented with a high school diploma.
  • You will greet visitors, manage calls, handle mail, maintain records, assist with projects, organize documents, manage conference rooms, and keep common areas tidy.

Requirements

  • Professional communication skills (phone, interpersonal, written, verbal, etc.)
  • Professional customer service skills.
  • Intermediate knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
  • Knowledge of general office equipment (copier, fax, phone systems, etc.).
  • Confidentiality and discretion in the performance of all duties and responsibilities.
  • Self-motivated, proactive, detail oriented and a team player.
  • High School Diploma or GED Required.
  • 0 – 3 years of directly related or closely related experience.

Responsibilities

  • - Professionally greet and direct all visitors.
  • - Professionally answer the phone and direct all calls accordingly.
  • - Create FedEx labels and track for billing.
  • - Maintain the Receptionist sign-in sheet.
  • - Maintain the front page only for the Receptionist binder.
  • - Process mailings.
  • - Maintain the monthly birthday list.
  • - Create and distribute the monthly Management Board Meeting list.
  • - Assist with special administrative projects.
  • - Manage conference room calendars.
  • - Screen incoming general messages within email and phone mail systems and distribute accordingly.
  • - Assist with mail handling per client and company policies.
  • - Process outgoing mail and take it to the Post Office daily.
  • - Organize and file hard copy HOA documents in file cabinets.
  • - Ensure that break room and lobby area is kept neat and clean at all times.
  • - Other duties as assigned.

FAQs

What are the main responsibilities of the Receptionist position?

The main responsibilities include greeting and directing visitors, answering phone calls, creating FedEx labels, maintaining the Receptionist sign-in sheet, processing mailings, and managing conference room calendars, among other duties.

What qualifications are required for the Receptionist role?

A High School Diploma or GED is required, along with 0-3 years of related experience.

What skills are necessary for this position?

Professional communication and customer service skills, intermediate knowledge of Microsoft Office products, and knowledge of general office equipment are necessary for this position.

Is there a specific environment expected to be maintained in the office?

Yes, the Receptionist is responsible for keeping the break room and lobby area neat and clean at all times.

What types of projects might the Receptionist assist with?

The Receptionist may assist with special administrative projects as assigned.

How should confidentiality be handled in this role?

Confidentiality and discretion are essential in the performance of all duties and responsibilities.

What is the company culture like at Associa?

Associa promotes a culture of teamwork, professional development, and a commitment to community impact, valuing diversity and equal opportunity.

Is experience in a similar role necessary for application?

While 0-3 years of directly related or closely related experience is preferred, applicants with relevant transferable skills or experience are encouraged to apply.

Can I expect to receive training for the role?

Yes, Associa provides training and support for new team members to help them succeed in their positions.

Are there opportunities for advancement within the company?

Yes, Associa values employee growth and offers opportunities for advancement and professional development within the organization.

Associa

Rediscover Community with Associa.

Real Estate
Industry
10,001+
Employees
1979
Founded Year

Mission & Purpose

Associa is a company that specialises in community management and property management services. Their ultimate mission is to enhance the value and lifestyle of communities they serve by providing exceptional management services and solutions. Associa's purpose revolves around fostering strong, vibrant communities through expert guidance in financial, operational, and administrative aspects, ensuring residents enjoy well-maintained properties and cohesive neighbourhood environments. They aim to support community associations and homeowners in achieving their collective vision and goals effectively.

Culture & Values

  • A Work Family

    Certified Great Place to Work® Employee Resource Groups Scholarship Program Recognition Programs

  • A Thriving Career

    ​​​​​​​Associa University Industry Training Leadership Development Internal Mobility

  • A Place to Contribute

    Great Giveback Associa Cares Associa Supports Kids National Night Out Sponsor

Benefits

  • Health Benefits

    Competitive medical, dental, and vision coverage designed to cover a variety of medical services, including preventive care, office visits, prescription drugs and inpatient care. Health Savings Accounts Flexible Spending Accounts Life Insurance Short-term disability Long-term disability

  • Wellness Benefits

    Wellness programs that support the whole you. Reimbursements for wellness products and services Mental health support Employee Help Line Mental health roundtables and workshops Vacation donation program Financial platform and webinars ​​​​​​​Fertility, pregnancy, and parenting program

  • Other Perks

    From legal advice to tech discounts, we provide resources that fit every lifestyle. 401K Pet insurance Paid and floating holidays Vacation and sick time rollover ​​​Legal services Discounts on phone, internet, car buying, home improvement, and more