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RECEPTIONIST

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Leonardo Hotels UK & Ireland | Formerly Jurys Inn

16d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • London

AI generated summary

  • You should be a welcoming host, a team player, and a city enthusiast with strong organizational skills and the ability to multitask while maximizing revenue and sharing local insights.
  • You will welcome guests warmly, maximize revenue, collaborate with colleagues, share city knowledge, and manage multiple tasks efficiently while providing dependable service.

Requirements

  • Be yourself!
  • Be a vibrant host for guests and ensure they feel welcomed to the world of NYX Hotels
  • Maximise revenue opportunities at all times
  • Motivate and collaborate effectively with your colleagues in the hotel; and don’t be shy to share your knowledge with new starters in the team!
  • Be a dependable and reassuring influence for guests
  • Have exceptional organisational skills with the ability to multitask
  • Share your unmatched knowledge of the city with guests! You’re a City Lover, so you’ll be able to recommend the best shops, clubs and shows around

Responsibilities

  • - Be yourself!
  • - Be a vibrant host for guests and ensure they feel welcomed to the world of NYX Hotels
  • - Maximise revenue opportunities at all times
  • - Motivate and collaborate effectively with your colleagues in the hotel; and don’t be shy to share your knowledge with new starters in the team!
  • - Be a dependable and reassuring influence for guests
  • - Have exceptional organisational skills with the ability to multitask
  • - Share your unmatched knowledge of the city with guests! You’re a City Lover, so you’ll be able to recommend the best shops, clubs and shows around

FAQs

What is the role of a Receptionist at NYX Hotels?

The Receptionist at NYX Hotels serves as the vibrant host for guests, ensuring they feel welcomed and providing exceptional five-star service while maximizing revenue opportunities.

Are there any special perks for employees at NYX Hotels?

Yes, employees enjoy special rates on hotel rooms, company-wide recognition schemes, meals on duty, talent referral bonuses, and access to a pension scheme, among other benefits.

What are the working conditions like at NYX Hotels?

NYX Hotels fosters a fun and friendly working environment, with regular celebrations, ongoing training, and opportunities for career progression.

How important is guest service in this role?

Providing exceptional guest service is critical; the Receptionist is expected to think creatively and go above and beyond to ensure every guest’s stay is electrifying.

Is training provided for new employees?

Yes, NYX Hotels provides ongoing job-related training programs, including clear paths for progression and support from managers.

What qualities are sought after in a Receptionist candidate?

Ideal candidates should be vibrant, dependable, organized, have exceptional multitasking skills, and possess a deep knowledge of the city to recommend local attractions.

Can I recommend a friend for employment and receive a bonus?

Yes, NYX Hotels has a talent referral scheme that allows employees to earn a bonus for recommending friends to join the team.

Is there a focus on career development at NYX Hotels?

Absolutely, NYX Hotels emphasizes career development with various training programs and support to help employees progress within the hospitality industry.

Does the company celebrate employee achievements?

Yes, NYX Hotels regularly hosts events such as Thank You Week and Employee Awards Celebrations to recognize and celebrate employees.

Where is NYX London Holborn located?

NYX London Holborn is located on Southampton Row, between the busy City and London’s West End, within walking distance of attractions like the British Museum and vibrant areas such as Covent Gardens and Soho.

Leonardo Hotels UK & Ireland | Formerly Jurys Inn

Welcome to Leonardo Hotels UK & Ireland, formerly known as Jurys Inn! #ComeJoinUs

Travel & Leisure
Industry
5001-10,000
Employees

Mission & Purpose

Leonardo Hotels is one of the fastest-growing hotel chains in Europe with over 150 hotels in 13 countries, 52 of which are within the UK & Ireland. Leonardo Hotels are ideally located for sightseeing, shopping and business, and all our hotels have spacious comfortable bedrooms to relax in. Whether it is our 24 hour available staff, free WiFi or plentiful buffet breakfast, at Leonardo Hotels the little things make big differences. So whether you are visiting us as a business or leisure guest, a warm welcome awaits. #ComeJoinUs