FAQs
What qualities are you looking for in a Receptionist?
We are looking for someone who is warm and friendly, passionate about making a difference, courteous, organized, dependable, and eager to bring new ideas to the table.
Are there opportunities for career progression in this role?
Yes, there are ongoing job-related training programs and clear paths for progression within the company.
Do Receptionists receive any perks or benefits?
Yes, Receptionists enjoy special room rates, a recognition scheme, meals at work, a talent referral scheme, and access to a pension scheme, life assurance, and wellbeing support.
What kind of training will I receive as a Receptionist?
You will receive top-notch practical training, regular coaching and training from your manager, and access to our "GROWonline" learning portal, along with various training initiatives like “Come Join Us Guest Care.”
How does Hotel Gotham differentiate itself from other hotels?
Hotel Gotham is unique due to its luxurious atmosphere, historical significance, and a focus on creating a multisensory, fun experience for guests. It celebrates architectural differences and aims to provide a theatrical experience.
What is the work environment like at Leonardo Hotels?
The work environment is vibrant and friendly, where team members are valued, and there is a strong emphasis on collaboration and celebrating achievements through various events and activities.
How do you support employee wellbeing?
We offer wellbeing support, access to a pension scheme, life assurance, and various wellness webinars to support our employees’ health and wellbeing.
Can I earn rewards for bringing friends to work?
Yes, we have a talent referral scheme that allows you to earn a bonus for recommending a friend to join us.
What kind of guests will I be dealing with as a Receptionist?
As a Receptionist, you will be interacting with a diverse range of guests who are staying at our hotel, providing them with 5-star service throughout their check-in and check-out processes.
Is experience required for this position?
While experience in hospitality is beneficial, we prioritize personality and the ability to interact genuinely with guests and colleagues. We provide training for the right candidates.