FAQs
What is the main responsibility of a Receptionist at Leonardo Hotels?
The main responsibility of a Receptionist is to be the face of the hotel, handling the check-in and check-out processes while providing guests with a warm and friendly experience.
Are there any special perks for employees at Leonardo Hotels?
Yes, employees can enjoy special rates on hotel rooms, a company-wide recognition scheme, meals at work, a talent referral scheme, and access to a company pension scheme, among other benefits.
What qualities does Leonardo Hotels look for in an ideal Receptionist?
The ideal Receptionist should be courteous, passionate about making a difference, have top-notch organizational skills, and be a dependable influence for guests.
Is there room for career progression at Leonardo Hotels?
Yes, there are ongoing job-related training programs and clear paths for progression to help employees develop their careers in hospitality.
What kind of training is provided to new Receptionists?
New Receptionists can expect practical training, access to the "GROWonline" learning portal, regular coaching, and various training sessions such as “Come Join Us Guest Care” and wellness webinars.
What is the work environment like at Leonardo Hotels?
The work environment at Leonardo Hotels is vibrant and friendly, with an emphasis on teamwork, genuine hospitality, and employee engagement through events and celebrations.
Where is the Leonardo Royal Hotel Edinburgh Haymarket located?
The Leonardo Royal Hotel Edinburgh Haymarket is located a 4-minute walk from the EICC and a 5-minute walk from Edinburgh Haymarket train station.
Are meals provided for employees during work?
Yes, meals are provided for employees during work hours.
How can employees earn rewards for their performance?
Employees can earn performance-based rewards via the Leo Points system, which includes vouchers and the possibility of a well-deserved day off.
Is Leonardo Hotels part of a larger group?
Yes, Leonardo Hotels is part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel.