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Receptionist / Administrative Assistant / Body Shop

  • Job
    Full-time
    Junior Level
  • Orlando

AI generated summary

  • You must possess strong communication skills, organizational abilities, and proficiency in office software. Customer service experience and familiarity with the automotive industry are a plus.
  • You will manage front desk operations, assist with administrative tasks, handle customer inquiries, and support body shop activities to ensure smooth workflow and exceptional service.

Requirements

  • Minimum 1-2 years of experience in a dealership environment
  • Strong verbal and communication skills
  • Knowledge in MS Office Applications (Word, Excel, Outlook)
  • Attention to detail
  • Flexible hours
  • Excellent phone etiquette and customer service skills
  • Professional appearance a must
  • Friendly and courtesy disposition
  • Previous experience with Reynolds & Reynolds, preferred

Responsibilities

  • - Manage the electronic schedule to ensure efficient time management. Schedule routine departmental meetings, prepare agendas, take meeting minutes and ensure timely follow-up for tasks assigned to the team during meetings
  • - Proactively follow-up on outstanding tasks and issues on behalf of the Body Shop Director
  • - Screen and route written, electronic mail and telephone calls, both internal & external
  • - Prepare and coordinate various reports, presentations and documents within the department by gathering data
  • - Prepare, track, and follow-up on Check Requests, Purchase Requisitions, RFQ’s, & PAR’S to ensure timely delivery of goods and services
  • - Responsible for the Accounts Payables and Receivables for the department
  • - Answer multiple phone lines in a courteous and professional manner
  • - Greet customers as they enter the dealership
  • - Data entry
  • - Assist with other administrative duties as needed

FAQs

What is the primary function of the Receptionist / Administrative Assistant position at the Body Shop?

The primary function of this position is to provide administrative support to the Body Shop Director and department, ensuring efficient operations and a focus on customer satisfaction.

What are the main responsibilities associated with this role?

Key responsibilities include managing the electronic schedule, scheduling meetings, preparing agendas, taking meeting minutes, preparing reports and presentations, handling accounts payables and receivables, answering multiple phone lines, greeting customers, and performing data entry.

What qualifications are required for applicants?

Applicants should have a minimum of 1-2 years of experience in a dealership environment, strong verbal and communication skills, proficiency in MS Office applications (Word, Excel, Outlook), attention to detail, excellent phone etiquette, a professional appearance, and a friendly disposition. Previous experience with Reynolds & Reynolds is preferred.

Are there specific skills that are particularly important for this position?

Yes, important skills include exceptional customer service, effective communication and collaboration with coworkers, multi-tasking abilities, and being a self-starter.

What type of work environment does this position involve?

This position involves working in an automotive dealership environment, interacting with customers, and supporting the Body Shop team in their administrative tasks.

Is there any flexibility in work hours for this position?

Yes, the position requires flexible hours to accommodate the needs of the Body Shop department.

What can candidates expect in terms of benefits and compensation?

Toyota of Orlando offers competitive salaries and benefits for this position, although specific details on compensation would typically be discussed during the hiring process.

Is employment contingent upon any specific requirements?

Yes, employment is contingent upon the successful completion of a background investigation.

Does Toyota of Orlando promote equal opportunity in hiring?

Yes, Toyota of Orlando is proud to be an Equal Opportunity Employer, ensuring fair treatment in hiring practices.

Our privacy policy can be viewed here: https://global.toyota/en/privacy-notice/

Manufacturing & Electronics
Industry
10,001+
Employees
1937
Founded Year

Mission & Purpose

Toyota Motor Corporation is a global automotive industry leader manufacturing vehicles in 27 countries or regions and marketing the company’s products in over 170 countries and regions. Founded in 1937 and headquartered in Toyota City, Japan, Toyota Motor Corporation employs nearly 350,000 people globally.