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Receptionist and Office Support - Southbank, Melbourne

  • Job
    Full-time
    Expert Level
  • Customer Relations
    People, HR & Administration
  • Melbourne

AI generated summary

  • You should have 12 months of receptionist experience, strong MS Office skills, excellent communication, customer focus, reliability, teamwork, and Australian work rights.
  • You will greet visitors, manage calls, handle access cards and courier bookings, coordinate events, oversee office supplies and catering, and assist with travel and administrative tasks.

Requirements

  • We'd love for you to have at least 12 months of experience in a similar role where you've managed a reception desk and provided administrative support in a professional environment.
  • Great time management, prioritizing, and organisational skills are key qualities we're looking for.
  • If you have a strong focus on customer service, delivery, and quality, along with high attention to detail, you'll fit right in!
  • You’ll also need:
  • Strong computer literacy in the MS Office Suite
  • Excellent phone manner and communication skills
  • Strong time management skills - ability to prioritise and meet deadlines
  • Reliable, accountable, and detail-oriented
  • Positive attitude and customer-focused
  • Team player with a collaborative mindset
  • Motivated and quick learner
  • Professional appearance and demeanour
  • Proactive and willing to go the extra mile
  • Please note: You must hold Australian work rights to apply for this position.

Responsibilities

  • Meet and greet office visitors and clients
  • Answer, screen and forward incoming calls
  • Manage building access cards and visitor access
  • Manage outbound/inbound local, domestic and international courier bookings
  • Office stationery management
  • Office food and beverage catering
  • Purchase Orders
  • Travel and accommodation bookings
  • Booking medicals for site work
  • Drive local office culture: Internal event coordination – staff events, client meetings, managing logistics and catering.
  • Supporting the onboarding and offboarding process
  • Maintaining office appearance
  • Other ad hoc administrative tasks

FAQs

Is this position full-time or part-time?

The position is primarily full-time, but part-time arrangements can be catered for to meet work/life balance needs.

What are the key responsibilities of the Receptionist and Office Support role?

Key responsibilities include managing reception duties, answering and screening calls, greeting visitors, managing courier bookings, overseeing office supplies, coordinating events, and supporting onboarding and offboarding processes, among other administrative tasks.

What qualifications do I need to apply for this position?

Candidates should have at least 12 months of experience in a similar role, strong time management and organizational skills, as well as customer service orientation and attention to detail.

What software skills are required for this role?

Strong computer literacy in the MS Office Suite is required for this position.

Is previous experience mandatory for applying?

Yes, at least 12 months of experience in a similar reception and administrative support role is preferred.

Do I need to have Australian work rights to apply?

Yes, you must hold Australian work rights to apply for this position.

What benefits does the company offer?

Benefits include diverse project opportunities, flexible work arrangements, training and development support, employee recognition programs, an employee stock purchase plan, paid parental leave, travel discounts, and an employee assistance program.

How does the company prioritize diversity and inclusion?

The company values unique perspectives and is dedicated to creating a workplace where everyone's contributions are valued, aiming to build teams that reflect the diversity of clients and communities.

What kind of team environment can I expect?

You can expect a supportive, collaborative, and dependable team environment that drives service excellence.

Are there opportunities for professional growth within the company?

Yes, the company offers training and development support for professional growth.

Leading with Science®

Engineering & Construction
Industry
10,001+
Employees
1966
Founded Year

Mission & Purpose

Tetra Tech is a leading, global provider of consulting and engineering services. We are differentiated by Leading with Science® to provide innovative technical solutions to our clients. We support global commercial and government clients focused on water, environment, sustainable infrastructure, renewable energy, and international development. With 27,000 associates worldwide, Tetra Tech provides clear solutions to complex problems.  Tetra Tech est un chef de file mondial dans les domaines des services de consultation, des services de l’ingénierie et des services techniques. Grâce à nos solutions novatrices et durables, nous aidons nos clients à composer avec leurs besoins en gestion des eaux, en environnement, en infrastructures, en gestion des ressources, en énergie et en développement international. À travers nos 27 000 associés des quatre coins du monde, Tetra Tech propose des solutions optimales aux problèmes les plus complexes.

Benefits

  • Health Insurance

  • Life Insurance

  • Flexible Spending Account (FSA)

  • vision insuarence

  • Dental Insurance