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Receptionist - Axess Sexual Health

Applications are closed

  • Job
    Full-time
    Junior & Mid Level
  • Liverpool

Requirements

  • - Experience of using Electronic Patient Record Systems
  • - Supporting basic patient triage
  • - Excellent customer service skills
  • - Availability to work a combination of 9:00 – 17:00 and 11:00 – 19:00 shifts according to the needs of the service
  • - Willingness to work across the city centre and Garston sites
  • - Flexibility to work Monday – Saturday up to 7pm

Responsibilities

  • - Working on reception desks across the city
  • - Checking patients into the system for their appointments
  • - Telephone triage

FAQs

What is the job title and the organization offering this position?

The job title is Receptionist, and the position is offered by Axess Sexual Health.

Where will the Receptionist be working?

The Receptionist will be working across three main sites: Royal Liverpool Hospital, The Beat in Liverpool City Centre, and South Liverpool Treatment Centre in Garston. Aintree Hospital will also be added in the near future.

What are the clinic hours for the Receptionist position?

The clinics are open Monday to Saturday until 7pm, and the Receptionist will work a combination of shifts from 9:00 am to 5:00 pm and 11:00 am to 7:00 pm based on the needs of the service.

What qualifications or experience are preferred for the Receptionist role?

The ideal candidate should have experience using Electronic Patient Record Systems, supporting basic patient triage, and possess excellent customer service skills.

What types of specialized clinics are being developed as part of the Axess Sexual Health service?

Specialized clinics targeting young people, Trans people, and individuals affected by drug and alcohol use are being developed, along with a new clinical outreach service.

What is the vision for the sexual health services in Liverpool?

The aim is to provide world-class services through several innovations and developments within the sexual health services in Liverpool.

When was the Liverpool University Hospitals NHS Foundation Trust created?

The Trust was created on 1 October 2019 following the merger of Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

How many people does the Trust serve and in what regions?

The Trust serves a core population of around 630,000 people across Merseyside and provides specialized services to a catchment area of more than two million people in the North West region and beyond.

How can I learn more about the achievements of the Trust?

You can hear more about the Trust's achievements by clicking on their annual report available at this link: https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf.

What are the primary responsibilities of the Receptionist?

The primary responsibilities include checking patients into the system for their appointments and performing telephone triage.

Our hospitals make us one of the largest employers in the region, employing more than 12,000 people

Science & Healthcare
Industry
10,001+
Employees
2019
Founded Year

Mission & Purpose

Liverpool University Hospitals NHS Foundation Trust comprises of Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital Our hospitals make us one of the largest employers in the region, employing more than 12,000 people. It also has a successful Volunteers scheme, with more than 450 volunteers providing support in a variety of roles. We deliver a range of services including general hospital services, specialist services, cancer services, dental services and community services. We are the main provider of general hospital services to a Liverpool population of 403,400 and neighbouring catchments, covering a total population of around 700,000 people. In addition, we also deliver a range of specialist services to a regional population of over two million. We are the single receiving site for adult major trauma patients in Cheshire and Merseyside and work in partnership with neurological specialists at the Walton Centre NHS Foundation Trust and other trauma units across the region as part of the Major Trauma Collaborative.