Logo of Huzzle

Home

Matches

Explore

Manage

Find 37,000+ jobs, internships & events from 6,000+ top companies on Huzzle using AI

Receptionist - Cromer Outpatient Department

image

Norfolk and Norwich University Hospitals NHS Foundation Trust

26d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • People, HR & Administration
    Healthcare
  • Norwich

AI generated summary

  • You must communicate effectively, handle multiple tasks, input patient data accurately, and maintain confidentiality per Trust Policies.
  • You will provide high-quality reception services, communicate with patients and staff, input patient information accurately, and maintain confidentiality in line with Trust policies.

Requirements

  • You will need to be able to communicate well with patients and their relatives, the public and a wide range of multi-professional staff, internal and external to the Trust.
  • A versatile approach is essential and the ability to cope with a large number of different tasks simultaneously is a prerequisite of this post.
  • Input codes onto PAS for all RTT, HRG and local procedures.
  • You will also be responsible for ensuring the correct and timely input of patient information onto the Patient Administration System (PAS), observing the rules of ‘real time data entry’.
  • All aspects of this role should be carried out in line with Trust Policies and Procedures on data collection and confidentiality.
  • Confidentiality in all matters is of the utmost importance.

Responsibilities

  • You will provide a high-quality reception and support service within the Outpatients Department, and as such, will need to be able to communicate well with patients and their relatives, the public and a wide range of multi-professional staff, internal and external to the Trust.
  • A versatile approach is essential and the ability to cope with a large number of different tasks simultaneously is a prerequisite of this post.
  • The receptionist is responsible for ensuring the correct and timely input of patient information onto the Patient Administration System, observing the rules of ‘real time data entry’. All aspects of this role should be carried out in line with the Trust Policies and Procedures on data collection and confidentiality. Confidentiality in all matters is of the utmost importance.
  • Input codes onto PAS for all RTT, HRG and local procedures.
  • You will also be responsible for ensuring the correct and timely input of patient information onto the Patient Administration System (PAS), observing the rules of ‘real time data entry’. All aspects of this role should be carried out in line with Trust Policies and Procedures on data collection and confidentiality. Confidentiality in all matters is of the utmost importance.

FAQs

What are the key responsibilities of the Receptionist position in the Cromer Outpatient Department?

The key responsibilities include providing high-quality reception and support services, communicating effectively with patients and staff, inputting patient information into the Patient Administration System (PAS), ensuring compliance with data collection and confidentiality policies, and handling various tasks simultaneously.

What skills are essential for this role?

Essential skills for this role include strong communication skills, the ability to build rapport with colleagues, a versatile approach to different tasks, and the capability to cope with multiple demands at once.

Is confidentiality important in this position?

Yes, confidentiality is of utmost importance in all aspects of the role, and the receptionist must adhere to Trust Policies and Procedures on data collection and confidentiality.

What type of work environment can I expect?

You can expect to work in a busy and collaborative environment as part of a team, where respect and integrity are key components of the department's ethos.

What benefits does NNUH offer to its staff?

NNUH offers a range of benefits, including flexible working hours, discounted gym memberships, an excellent pension scheme, access to a fast-track physiotherapy service, and opportunities for career development, among others.

How can I contact someone for more information about the position?

For further details or informal visits, you can contact Belinda Abbs, the Administration Manager, via email at belinda.abbs@nnuh.nhs.uk or by telephone at 01603 641548.

Is training and development available for this position?

Yes, support in career development is offered, along with opportunities for further training.

What is the expected working arrangement for this role?

This position typically requires on-site work as part of the Cromer Outpatient Department team, due to the interactive nature of the role. Remote work options are not specified.

What type of patients will I be interacting with?

You will be interacting with patients and their relatives from various backgrounds, as well as the general public and a diverse range of multi-professional staff.

Do I need prior experience to apply for this role?

While prior experience in a similar role may be beneficial, the job description does not specify mandatory experience. A versatile and flexible approach is essential for success in the position.

image

Norfolk and Norwich University Hospitals NHS Foundation Trust

Norfolk and Norwich University Hospitals NHS Foundation Trust. #TeamNNUH

Science & Healthcare
Industry
5001-10,000
Employees
2001
Founded Year

Mission & Purpose

Norfolk and Norwich University Hospitals NHS Foundation Trust offers comprehensive healthcare services across Norfolk and Norwich. Their mission is to deliver exceptional, patient-focused care and to advance health through innovation and research. They aim to provide high-quality medical treatment, support community health, and continually improve their services to meet the needs of patients and their families.