FAQs
What does the role of Receptionist/Host at Reading Audi involve?
The Receptionist/Host is responsible for welcoming customers, managing their visits, offering refreshments, handling incoming calls, and directing customers to the appropriate departments.
Is the position full-time or part-time?
The Receptionist/Host position offers a variety of full and part-time flexible patterns, which may include weekend shifts.
What qualities are essential for this role?
Essential qualities include a warm and cheerful demeanor, proactive communication skills, excellent organizational abilities, attention to detail, and a genuine passion for providing exceptional customer service.
What does Sytner Group offer in terms of employee benefits?
Sytner Group provides an industry-leading benefits package, including enhanced holiday entitlement, maternity/paternity/adoption pay, career development opportunities, discounted car schemes, high street discounts, gym memberships, a cycle-to-work scheme, and one paid day for voluntary/community work per year.
How does Sytner Group promote diversity and inclusion?
Sytner Group is committed to creating an equitable environment and welcomes applications from individuals of diverse backgrounds. They support reasonable adjustments during the recruitment process.
What is the company’s approach to employee development?
Sytner Group prides itself on developing talent and building careers, offering opportunities for continuous improvement and rewarding long service.
Can I expect to work weekends in this role?
Yes, the role may include weekend shifts to provide the highest level of service to customers.
What kind of experience is preferred for the Receptionist/Host role?
Candidates should have previous experience in a customer service role, strong communication skills, and the ability to create a welcoming atmosphere for customers.
How often does the company recognize long service?
Long service is recognized every five years.
What is the company's overall employee satisfaction rating?
Colleagues recently scored Sytner Group an outstanding 89% on their colleague engagement survey, reflecting high employee satisfaction.