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Receptionist | Permanent Part Time Days

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Sienna Senior Living

9d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    People, HR & Administration

AI generated summary

  • You must have a secondary school diploma, 2+ years computer experience, proficiency in Microsoft Office, strong organization and communication skills, and pass background checks.
  • You will handle clerical tasks, answer and direct calls, greet visitors, provide exceptional service, maintain resident listings, prepare files for admissions, and complete other assigned duties.

Requirements

  • Secondary school graduate or equivalent education.
  • Minimum of 2 years’ computer experience and proficient with Microsoft Office (Word, Excel, Power Point and Outlook).
  • Excellent organizational skills, attention to detail, the ability to handle several tasks effectively and meet deadlines.
  • Must have strong communication skills and be friendly and courteous in dealings with all contacts.
  • Must have effective verbal and written English communication skills.
  • All applicants must successfully pass the prescribed Criminal Record and Judicial Matters Check. Applicable to Support Services Office.
  • All applicants must successfully pass the prescribed Vulnerable Sector Check. Applicable to all Long Term Care communities in Ontario.

Responsibilities

  • Performing incidental clerical work including typing, filing, delivering messages, sorting mail, photocopying, faxing, etc.
  • Answering, screening and directing all telephone calls.
  • Greeting all visitors with the utmost courtesy and directing as required.
  • Providing exceptional service at all times to team members, residents, families and the public.
  • Maintaining accurate and updated resident listings.
  • Preparing charts and files for new admissions.
  • Performing other duties as assigned.

FAQs

What are the working hours for the Receptionist position?

The Receptionist position is a permanent part-time role during the days.

What qualifications are required for the Receptionist position?

A secondary school diploma or equivalent education is required, along with a minimum of 2 years of computer experience and proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook).

Is prior experience in a receptionist role necessary?

While prior experience as a receptionist is not specifically mentioned, having excellent organizational skills and strong communication abilities is essential, as well as at least 2 years of relevant computer experience.

What type of background checks are required for applicants?

All applicants must successfully pass the prescribed Criminal Record and Judicial Matters Check, as well as the Vulnerable Sector Check, which is applicable to all Long Term Care communities in Ontario.

What responsibilities will I have as a Receptionist?

Your responsibilities will include clerical work such as typing, filing, and delivering messages, answering and directing phone calls, greeting visitors, maintaining resident listings, preparing charts for new admissions, and performing other assigned duties.

How important is customer service in this role?

Exceptional customer service is critical in this role, as you will be providing support to team members, residents, families, and the public.

Are there opportunities for career growth within the company?

Yes, Sienna Senior Living is committed to innovation and growth, providing opportunities for team members to enhance their careers.

Does Sienna Senior Living provide accommodations during the recruitment process?

Yes, Sienna Senior Living is committed to employment equity, diversity, and inclusion, and will provide support for accommodations throughout the recruitment, selection, and assessment process upon request.

Sienna Senior Living

Cultivating happiness in daily life

Science & Healthcare
Industry
10,001+
Employees
1972
Founded Year

Mission & Purpose

At Sienna Senior Living, our Purpose is to cultivate happiness in daily life. Our work does not stop at providing the highest quality of service and care to our residents - it goes much further. Each and every day, we strive to bring happiness into our residents’ lives by enabling our team to put their passion for their work into action and supporting families to bring joy into our homes. Sienna is one of Canada’s largest owners and operators of senior living options, with 93 high-quality residences in key markets in Ontario, British Columbia, Alberta and Saskatchewan. We offer independent living, assisted living and memory care under our Aspira retirement brand, as well as long-term care, specialized programs and services, and expert management services. Our approximately 12,000 team members are committed to helping residents discover happiness through personalization, choice and community engagement in a comfortable, home-like setting. Our aim is to consistently create a positive resident experience, along with a high-performing team and workplace culture that are driven by shared Values and a commitment to innovation and excellence. As leaders in the sector, we leverage technology and best practices to constantly set new benchmarks for quality. At the same time, we never lose sight of our vision— to be Canada’s most trusted and most loved senior living provider.