Logo of Huzzle

Receptionist-PRN-Family Medicine/Urgent Care-Lehi

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Healthcare
  • Lehi
  • Quick Apply

AI generated summary

  • You need a high school diploma, strong communication and computer skills, customer service experience, attention to detail, and the ability to multitask in a fast-paced environment.
  • You will greet patients, schedule appointments, maintain records, collect payments, ensure confidentiality, and respond to office events while supporting team efforts.

Requirements

  • High school diploma or equivalent.
  • Excellent computer, telephone, and communication skills.
  • Customer service skills, organization, and attention to detail.
  • Dependable, a team player, friendly and professional.
  • Must be able to multitask in a fast-paced and stressful environment and manage a multi-line telephone system.
  • Medical office experience preferred but not required.

Responsibilities

  • Must be able to multi-task while maintaining good patient and staff relations and providing outstanding customer service.
  • Greets and welcomes patients and visitors, in person or on the telephone, answering or referring inquiries appropriately.
  • Optimizes patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person, by telephone or through computer software systems.
  • Maintains patient records by obtaining and accurately recording patient demographics, insurance, and billing information.
  • Collects co-payments at the time of service, receives payments on accounts and reconciles daily cash reports.
  • Responds appropriately to unexpected office events and situations.
  • Protects the right of patients by maintaining confidentiality of personal, health and financial information.
  • Maintains operations by following policies and procedures; reporting needed changes.
  • Ability to bend, reach, lift, pull, push and/or carry up to 10 pounds.
  • Ability to stand and sit for prolonged periods of time.
  • Contributes to team effort by accomplishing related results as needed.
  • Other duties as assigned.

FAQs

What is the job title for this position?

The job title is Receptionist-PRN-Family Medicine/Urgent Care.

What type of organization is Revere Health?

Revere Health is a national leader in value-based care, focusing on improving treatment outcomes and maintaining healthcare costs.

What are the primary responsibilities of the Medical Receptionist?

The primary responsibilities include greeting patients, scheduling appointments, maintaining patient records, collecting co-payments, and providing outstanding customer service.

What qualifications are required for this position?

Candidates must have a high school diploma or equivalent, excellent computer and communication skills, customer service skills, and the ability to multitask in a fast-paced environment. Medical office experience is preferred but not required.

What are the working hours for this position?

The Clinic is open 7 days a week from 8 am to 8 pm, and this is a PRN (as needed) position.

Is previous medical office experience required for applicants?

No, previous medical office experience is preferred but not required.

How does the organization support patient confidentiality?

The organization protects patient rights by maintaining confidentiality of personal, health, and financial information.

What skills are emphasized for this role?

Skills emphasized for this role include excellent customer service, organization, attention to detail, and the ability to multitask effectively.

What is the dress code for the Medical Receptionist?

Candidates are expected to maintain a professional image in the office at all times.

Is this position suitable for someone looking for part-time work?

Yes, as a PRN position, it offers flexibility, which can be suitable for individuals looking for part-time work.

Your health above all else.

Science & Healthcare
Industry
1001-5000
Employees
1969
Founded Year

Mission & Purpose

Revere Health is the largest independent multispecialty physician group in Utah and employs over 200 physicians and 200 advanced practitioners. Founded in 1960, Revere Health has grown to include more than 100 clinics in both urban and rural areas throughout Utah and Nevada. Revere Health providers offer complete healthcare at every stage of life with multiple family practice locations and 30+ medical specialties. Revere Health engaged in a new value-based care program known as Global and Professional Direct Contracting (GPDC) in 2022. This program provides for higher risk and reward in the organization’s development journey and allows for more flexibility to pursue innovative practices. The mission to proactively provide high-quality, low-cost care remains the same.

Culture & Values

  • Communication

    Choosing to listen is the essence of patient-centered care.

  • Quality

    Providing value in every interaction.

  • Coordination

    Working together to provide the right care at the right time in the right place.

  • Innovation

    Imparting the best care through proven methods, expert training and cutting-edge technology.

  • Independence

    Physicians empowering the patient—the most important decision maker in healthcare.