FAQs
Do we support remote work?
No, this position is not located remotely; it requires an on-site presence at the Protea Hotel Durban Umhlanga.
What is the job category for this position?
The job category for this position is Rooms & Guest Services Operations.
Is previous work experience required for this role?
No related work experience is required for this position.
What are the educational qualifications required for the receptionist role?
A high school diploma or G.E.D. equivalent is preferred for this position.
Will I be required to stand or move around during my shifts?
Yes, Guest Experience Experts will be on their feet and moving around, standing, sitting, or walking for extended periods of time.
Is supervisory experience necessary to apply for this job?
No supervisory experience is required for this position.
Is there a dress code or uniform that must be adhered to?
Yes, it is important to ensure your uniform, personal appearance, and communications are professional.
Does Protea Hotels by Marriott promote diversity in hiring?
Yes, Marriott International is committed to hiring a diverse workforce and sustaining an inclusive, people-first culture.
What should I expect in terms of work duties?
You can expect to process operational needs, address guest requests, complete reports, and share highlights of the local area as part of your role.