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Receptionist / Team Assistant

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Alvarez & Marsal

2mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    People, HR & Administration
  • Amsterdam

AI generated summary

  • You need administrative experience, excellent communication skills, professionalism, strong organization, client service passion, Microsoft Office proficiency, and teamwork enthusiasm.
  • You will provide Front of House service, greet visitors, manage calls, organize meetings, handle office tasks, oversee supplies, and ensure tech functionality in the office.

Requirements

  • Administrative experience, preferably in a professional services environment.
  • Excellent communications skills, with the ability to present a friendly and open style.
  • High level of professionalism in all interactions.
  • Strong time management, organisation, multitasking and prioritisation skills.
  • An obvious passion for client service.
  • Experienced user of Microsoft Office (Word, Excel, PowerPoint, Outlook).
  • Strong interpersonal and relationship-building skills.
  • Enthusiasm and sensitivity to others, you enjoy being part of a close working team.

Responsibilities

  • Taking ownership and pride in providing a professional Front of House service.
  • Answering calls and 'at the desk' queries in a professional and timely way.
  • Greeting A&M visitors, show them to their room and providing refreshments.
  • Being the first point of contact for the office, representing A&M within the building.
  • Setting up rooms for meetings and organising catering where required, re-setting rooms after use.
  • Handling general office tasks, such as filing, printing, binding, scanning, and data entry.
  • Ad-hoc clerical duties and projects.
  • Management of the support inbox.
  • Planning meetings and sending invites accordingly.
  • Liaising with the relevant teams to coordinate office activities, such as controlling the office temperature, booking couriers and organising all incoming and outgoing post and escalating any issues to the Office Manager.
  • Ordering passes for new hires and managing the visitor passes.
  • Ordering the catering for events held in the office.
  • Monitoring office supplies and topping up when required.
  • Checking and liaising with IT as necessary to remedy technology faults and ensure that the telephones and TV screens in each meeting room are in full working order.

FAQs

What is the main responsibility of the Receptionist / Team Assistant?

The main responsibility is to provide a professional Front of House service, which includes greeting visitors, answering calls, and managing general office tasks.

What skills are required for this position?

Required skills include excellent communication, time management, organization, multitasking, prioritization, and strong interpersonal abilities.

Is prior administrative experience necessary?

Yes, administrative experience is preferred, particularly in a professional services environment.

What software proficiency is expected for this role?

Candidates should have an experienced user level of Microsoft Office, including Word, Excel, PowerPoint, and Outlook.

Are there opportunities to participate in office events or activities?

Yes, the role involves liaising with teams to coordinate office activities and ordering catering for events.

What qualities are important for the candidate to possess?

A passion for client service, a can-do attitude, enthusiasm, and the ability to work closely with a team are important qualities.

How should candidates prepare for the role's demands?

Candidates should enhance their multitasking abilities, time management skills, and customer service orientation to meet the dynamic demands of the role.

Is a professional appearance required for this position?

Yes, a professional appearance is required as the Receptionist is the first point of contact for visitors and represents the company.

Will there be any IT-related responsibilities?

Yes, the role includes checking and liaising with IT to remedy technology faults and ensure meeting room equipment is functional.

How is the front reception viewed within the office?

The front reception is considered the heart of the office, vital for client services and communication.

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Alvarez & Marsal

Leading global professional services firm

Consulting
Industry
5001-10,000
Employees
1983
Founded Year

Mission & Purpose

Companies, investors and government entities around the world turn to Alvarez & Marsal (A&M) when conventional approaches are not enough to drive change and achieve results. Privately held since its founding in 1983, A&M is a leading global professional services firm that provides advisory, business performance improvement and turnaround management services. A&M’s leadership is about a bias towards action and the willingness to tell clients what we think is needed. Our restructuring heritage sharpens our ability to act decisively. Clients select us for our deep expertise and ability to create and deliver practical, rather than theoretical, solutions to their unique problems in addition to our independence/objectivity. These are the core differences that distinguish us from other management consulting firms. With over 8,000 people across six continents, we deliver tangible results for corporates, boards, private equity firms, law firms and government agencies facing complex challenges. Our senior leaders, and their teams, help organizations transform operations, catapult growth and accelerate results through decisive action. Comprised of experienced operators, world-class consultants, former regulators and industry authorities, A&M leverages its restructuring heritage to turn change into a strategic business asset, manage risk and unlock value at every stage of growth.