FAQs
What are the working hours for the Receptionist/Ward Clerk position?
The shift patterns are from 6am to 2pm, 2pm to 10pm, and 10pm to 6am, with the possibility of normal working daytime shifts from 10am to 6pm. Shifts will include weekends and bank holidays.
Is previous experience required for this role?
While previous experience in a similar role can be beneficial, it is not explicitly required. We are looking for enthusiastic and motivated candidates who can demonstrate effective communication skills and a commitment to maintaining confidentiality.
Are there opportunities for professional development within this role?
Yes, the organization values professional development and provides excellent benefits for staff, including opportunities for ongoing training and development.
What skills are essential for the Receptionist/Ward Clerk position?
Essential skills include being computer literate, having effective communication skills, excellent organizational abilities, and the capacity to remain calm and patient under pressure.
What does the role involve on a daily basis?
The role involves a range of duties, both administrative and reception-based, including assisting Midwives and Support staff, maintaining a professional front of house service, collecting high-quality data for patient journeys, and ensuring patient case notes are prepared and available as needed.
Is there any flexibility in the work schedule?
Yes, flexibility with regards to hours is essential, as the role requires working various shifts, including early mornings, late evenings, nights, and weekends.
Who can I contact for more information about the position?
For further details or informal visits, you can contact Dawn Grayson at dawngrayson@nhs.net or call 0114 2261263.