FAQs
What team will I be joining as a Recoveries Case Handler?
You will be joining a small, friendly, dynamic, but growing team within a large corporate group based in Chester.
What are the main responsibilities of the Recoveries Case Handler role?
The main responsibilities include dealing with new cases from inception to completion, maintaining day-to-day knowledge of cases, driving recovery of debt income, keeping the management team updated on case progress, producing letters, and seeking legal guidance when needed.
What skills are required for the ideal candidate in this role?
The ideal candidate must have meticulous attention to detail, an interest in investigating cases and problem-solving, good written and assertive communication skills, strong listening, negotiation, and persuasion skills, a strong work ethic, a professional telephone manner, and preferably experience in a Recoveries/Collections environment.
Is there a chance for advancement within the department?
Yes, for the right candidate, there may be an opportunity for progression within the department.
What kind of company is Connells Group?
Connells Group is one of the largest and most successful estate agency and property services providers in the UK, offering a wide range of services including residential sales, lettings, new homes, mortgage services, surveying, and conveyancing.
Is Connells Group an equal opportunities employer?
Yes, Connells Group is an equal opportunities employer and positively encourages applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
What job reference should I use when applying for this position?
You should use the job reference CF00477 when applying for the Recoveries Case Handler position.