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Recreation Attendant - Hilton Abu Dhabi Yas Island

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Hilton

27d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Abu Dhabi

AI generated summary

  • You must be a high school graduate, well-groomed, have intermediate English skills, basic computer knowledge, and prior customer service experience.
  • You will greet guests, assist with pool and beach needs, maintain cleanliness, handle towel organization, confirm registrations, and monitor inventory to minimize loss.

Requirements

  • High School Graduate or equivalent required
  • Must maintain a neat, clean and well-groomed appearance
  • Intermediate English language skills
  • Basic computer knowledge
  • Previous customer service experience

Responsibilities

  • As a Recreation Attendant, you will be responsible for greeting guests immediately with a sincere and friendly welcome.
  • Assist guests their needs related to the pool / beach area
  • Respond to guest requests, comments, and concerns in a timely manner
  • Maintain cleanliness of general pool / beach area including emptying used pool towel bins, organizing pool / beach furniture, collecting towels, and neatly arranging the pool towel storage shelves
  • Confirm guest registration prior to issuing resort property
  • Monitor product inventory in order to minimize the loss of resort property

FAQs

What are the primary responsibilities of a Recreation Attendant at Hilton Abu Dhabi Yas Island?

The primary responsibilities include greeting guests with a friendly welcome, assisting them with their needs at the pool or beach area, maintaining cleanliness, monitoring guest registration and inventory, and responding to guest requests promptly.

What qualifications are required for this position?

A high school graduate or equivalent is required, along with a neat and well-groomed appearance, intermediate English language skills, and basic computer knowledge.

Is previous customer service experience necessary for this role?

While previous customer service experience is advantageous, it is not strictly necessary for the position.

What does the working environment at Hilton focus on?

Hilton focuses on providing exceptional guest experiences and emphasizes teamwork, as well as maintaining the values, attitudes, and skills that contribute to remarkable hospitality.

Are there opportunities for growth within Hilton?

Yes, Hilton offers various opportunities for career advancement and development within the hospitality industry.

What is the vision of Hilton as a company?

Hilton's vision is "to fill the earth with the light and warmth of hospitality," which guides their commitment to exceptional service and guest experiences.

An official account for Hilton, a leading global hospitality company filling the earth with light & warmth since 1919.

Travel & Leisure
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

Hilton is a global hospitality company that operates a chain of hotels and resorts worldwide. They provide accommodation and services for travellers and guests, offering a range of options from luxury to budget-friendly hotels. Hilton's ultimate mission is to be the most hospitable company in the world, aiming to deliver exceptional guest experiences and create memorable moments for their customers. Their purpose is to provide a welcoming and comfortable environment where guests can relax, enjoy their stay, and feel cared for during their travels. They strive to offer consistent quality across their properties, with a focus on outstanding service, amenities, and personalised experiences to ensure guests feel valued and satisfied.

Benefits

  • Health & Welfare Benefit Plans

  • Retirement Savings Program

  • Mental Wellness Support

  • Flexible Schedules

  • Access to your pay when you need it ​​​​​​​through DailyPay