Recruitment Process Coordinator

University of Toronto

11d ago

Applications are closed

Job
Full-time
Mid Level
People, HR & Administration
Toronto

Requirements

Advanced College Diploma (3 years) or acceptable combination of equivalent experience; education in Business Administration, Arts, Humanities, and Social Sciences preferred
Minimum three years.
Minimum of three (3) years of recent and related experience in a fast-paced client-facing customer service role involving client interaction, administration, record management and database administration for multiple tasks and multiple stakeholders with varying expectations.
Demonstrated experience working with a database and/or customer relationship management software, including data manipulation and reporting skills; advanced skills in Microsoft Excel required. Experience with Symplicity’s CSM platforms preferred.
Very strong ability to deliver excellence in customer service including delivering on time, friendly and supportive service to external partners and internal stakeholders.
Must be able to stay organized when there are a lot of moving parts, multi-task, prioritize and meet deadlines while still exercising accuracy and keen attention-to-detail.
Excellent and cordial written and verbal communication skills.
Ability to work under time constraints and workload pressures while maintaining sound judgment, tact, diplomacy, discretion, confidentiality and professionalism when dealing with employer partners, staff, students, faculty and leadership.
Proficiency with Microsoft Office Suite as well as the ability to adapt to and learn new technologies.
Demonstrated ability to coordinate efficient administrative processes and to maintain electronic filing systems.
Proven ability to evaluate existing processes and provide constructive solutions for improvements that would better support service standards and add value to stakeholder experience.
Demonstrated behavior that indicates personal commitment to innovation, teamwork, flexibility, initiative, and integrity.
Experience in a postsecondary environment working in co-operative education departments, experiential learning and/or career services.
Ability to work collaboratively and collegially in a team environment and maintain productive and respectful working relationships with all stakeholders demonstrating proven regard for stakeholder experience.
Applicants are expected to show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment.

Responsibilities

Providing detailed information on processes, policies, and procedures
Liaising with contacts to ensure consistent administration procedures are followed
Strengthening relationships with stakeholders and partners of strategic importance
Liaising with stakeholders regarding service requests
Creating and updating job postings in the database
Coordinating interview schedules
Updating and maintaining records
Keeping well-informed on University programs, policies and procedures

FAQs

What is the application closing date for this position?

The closing date for applications is 10/08/2024, at 11:59 PM ET.

What are the essential qualifications required for this role?

Essential qualifications include an advanced college diploma or equivalent experience, a minimum of three years of relevant experience in a fast-paced client-facing customer service role, and proficiency in Microsoft Excel and other Microsoft Office Suite applications.

Is there any preferred experience for this position?

Yes, experience in a postsecondary environment working in co-operative education departments, experiential learning, and/or career services is preferred, as well as experience with Symplicity’s CSM platforms.

What are the key responsibilities of the Recruitment Process Coordinator?

Key responsibilities include overseeing logistics of the co-op hiring process, vetting and approving job postings, coordinating interview schedules, and maintaining communication with employers and co-op students.

Are there opportunities for career growth within this position?

Yes, the position offers an annual step progression up to a maximum of $85,319 within the USW Pay Band 09 scale, indicating potential for growth and advancement within the organization.

What kind of work environment can candidates expect?

Candidates can expect a collaborative, team-oriented, and fast-paced work environment with many moving parts, supporting a diverse range of stakeholders.

Is there a focus on equity, diversity, and inclusion in this hiring process?

Yes, the University of Toronto encourages candidates from Indigenous, Black, racialized, and other equity-deserving communities to apply and considers their lived experiences as applicable to the position.

What key skills are necessary for success in this role?

Key skills necessary for success include strong attention to detail, excellent organizational and communication abilities, and a commitment to delivering exceptional customer service.

What type of work arrangement is available for this position?

This role is currently eligible for a hybrid work arrangement, in accordance with the University’s policies and guidelines.

Will candidates receive support during peak periods?

Yes, the incumbent will support fellow Operations Hub and U of T Co-op Hub colleagues during peak periods to ensure efficient processes and teamwork.

University of Toronto

1-10

Employees

Mission & Purpose

Founded in 1827, the University of Toronto is Canada’s top university with a long history of challenging the impossible and transforming society through the ingenuity and resolve of our faculty, students, alumni, and supporters. We are proud to be one of the world’s top research-intensive universities, bringing together top minds from every conceivable background and discipline to collaborate on the world’s most pressing challenges. As a catalyst for discovery, innovation, and progress, we prepare our students for success through an outstanding global education and commitment to inclusive excellence. The ideas, innovations, and actions of more than 660,000 graduates advance U of T’s impact on communities across the globe.