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Regional Account Executive

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Newcastle

AI generated summary

  • You must have a full UK driving licence, willingness to travel, face-to-face customer service experience, a can-do attitude, stakeholder engagement skills, and excellent communication abilities.
  • You will drive regional awareness, engage with residents, build prospects, participate in events, and dedicate time monthly for planning and admin, all while supporting local outreach and initiatives.

Requirements

  • Full UK Driving Licence
  • Be willing to travel outside of your region when required
  • Experience working in a face-to-face Customer Service environment
  • Entrepreneurial approach with a can-do attitude
  • Professional with experience working with multiple different stakeholders
  • Excellent communication and external-facing skills

Responsibilities

  • In this role, you’ll be at the heart of driving regional awareness while zeroing in on specific streets, homes and communities.
  • You’ll connect directly with residents, spark meaningful conversations, and build strong local interest, leading to creating a high-quality prospect pipeline that empowers our sales teams to deliver even greater results.
  • You’ll spend five days a week out in the field, representing the business at organised events, community engagement activities, and delivering targeted local initiatives aligned to our priorities.
  • One day each month will be dedicated to planning, admin and refining your approach to maximise impact.
  • Most of your time will be spent in the field supporting local activity and engagement.
  • On occasion you may need to travel up to 2 hours each way, and if outside your working hours you will receive time in lieu.
  • Regular event attendance, local outreach and community initiatives.
  • Flexibility required to support regional priorities.

FAQs

What is the basic salary for the Regional Account Executive position?

The basic salary for the Regional Account Executive position is £26,640, plus a £10,000 On-Target Earnings (OTE).

What are the working hours for this role?

The working hours for this role are full-time at 37.5 hours per week, typically from 9am to 5:30pm, across 5 days. Flexibility is required to support regional priorities and weekends may be needed.

Is training provided for new employees?

Yes, new employees will receive two weeks of full-time training covering product knowledge and systems.

Is this position field-based?

Yes, this is a field-based role focused on direct engagement with customers and communities across the assigned region.

What type of experience is required to apply for this role?

Candidates must have experience working in a face-to-face customer service environment and possess a full UK driving licence.

What benefits are offered for this position?

Benefits include private BUPA medical cover, healthcare plans, industry-leading family leave policies, 25 days' holiday plus bank holidays, a pension scheme with up to a 10% match, and a hybrid company car.

How will the application process be conducted?

Interested candidates should apply online, complete a video interview, and if successful, they will have a recruiter call followed by a virtual competency interview.

Are travel arrangements covered for this role?

Yes, you may need to travel outside your region when required, and if travel occurs outside of your regular working hours, you will receive time in lieu.

What skills are valued in candidates for this role?

We are looking for candidates with an entrepreneurial approach, excellent communication and external-facing skills, and the ability to work with multiple stakeholders.

Virgin Media O2 has arrived and we’re here to upgrade the nation.

Telecommunications
Industry
10,001+
Employees
2007
Founded Year

Mission & Purpose

We’re Virgin Media O2 and we’re here to upgrade the UK. Virgin Media O2 combines the UK’s largest and most reliable mobile network with a broadband network offering the fastest widely-available broadband speeds. We’re a customer-first organisation that brings a range of connectivity services together in one place with a clear mission: to upgrade the UK. We are the corporate brand of the 50:50 joint venture between Liberty Global and Telefónica SA, and are one of the UK’s largest businesses.

Culture & Values

  • Brave: We believe in leaning into challenge

    Taking accountability to deliver results and solving problems with a can-do attitude.

  • Real: We believe in transparency

    Connecting our customers to our purpose in everything we do. Doing what we say we will, telling it straight and giving everyone a voice.

  • Together: We believe in high performing team play

    Working together to deliver results in an inclusive environment, placing the customer first in everything we do.

Benefits

  • Comprehensive health plans and critical illness cover

  • Epic employee discounts

  • Pioneering family-friendly policies

  • Five days paid volunteering leave

  • Income protection

  • Birthday day-off