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Regional Datacenter IT Program Manager

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Microsoft

13d ago

  • Job
    Full-time
    Senior & Expert Level
  • IT & Cybersecurity
    Business, Operations & Strategy
  • Amsterdam

AI generated summary

  • You must have a high school diploma or equivalent, IT support experience, or extensive data center experience, along with project management skills and knowledge of network technologies.
  • You will manage project plans, collaborate with teams on operations, identify risks, maintain best practices, conduct program evaluations, and communicate updates effectively.

Requirements

  • High School Diploma or equivalent AND experience supporting IT equipment or related technology.
  • OR extensive experience supporting IT equipment or related technology in a large scale Data Center
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
  • Bachelor’s degree in business, engineering, information technology, computer science, or equivalent work experience
  • OR extensive experience in data center-related functions for large enterprise organizations with experience in a production, mission-critical, 24x7 operations environment.
  • Experience with Project and Program management in large complex, cross-functional organizations.
  • Experience working with network technologies including TCP/IP, LAN/WAN, Routing, and Switching.
  • Experience in structured process improvement and efficiency gains (e.g., Six Sigma, Kaizen, etc.)

Responsibilities

  • Support a strategic vision and implementation plan for regional data center operations that will position the organization for future capacity and growth.
  • Plan, manage, and communicate end-to-end project plans with stakeholders and teams.
  • Collaborate with partners to resource plans for IT operations, deployments and break fix programs including project delivery, and ongoing operational support.
  • Collaborate with various Engineering, Operations, Electrical and Mechanical Engineers, DC Build Managers, and Regional Technical Infrastructure Managers during Break/Fix operations and project planning and execution.
  • Identify risks, gaps, and opportunities and communicate to stakeholders and other teams to drive resolution.
  • Perform day-to-day project check-in and updates to manage Break/Fix and project delivery and quality.
  • Create and maintain a program to identify best-practices, design process and procedure documents, and socialize those across the region.
  • Create lessons learned documentation, best practices, and innovations on existing process/procedures and tools to improve efficiency and productivity.
  • Establish data analytics to evaluate the process change efficiency and effectiveness.

FAQs

What is the primary focus of the Regional Datacenter IT Program Manager role?

The primary focus is on IT operations, providing leadership and direction in establishing program roadmaps, staffing efficiencies, process improvements, and governance for DC Operations strategy to support growth.

What types of technologies will the Regional Datacenter IT Program Manager work with?

The manager will work with core infrastructure and foundational technologies for Microsoft’s online services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

How many data centers does Microsoft operate globally?

Microsoft operates more than 200 data centers in 32 countries around the world.

What is the educational requirement for this position?

A High School Diploma or equivalent is required, along with experience supporting IT equipment or technology, but a Bachelor's degree in business, engineering, information technology, or computer science is preferred.

Are there specific qualifications preferred for applicants to this role?

Yes, preferred qualifications include experience with project and program management in large complex organizations, familiarity with network technologies, and structured process improvement methodologies.

What are the responsibilities of the Regional Datacenter IT Program Manager?

Responsibilities include supporting strategic vision for data center operations, managing project plans, collaborating with various teams, identifying risks and opportunities, maintaining best practices, and establishing data analytics for evaluating process efficiency.

Is a background check required for this position?

Yes, the role requires passing the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

What type of work environment does Microsoft promote according to the job description?

Microsoft promotes a culture of inclusion, collaboration, and a growth mindset, looking to empower individuals and organizations to achieve more.

Do we provide training opportunities for employees in this role?

Yes, Microsoft offers various trainings and opportunities including Career Rotation Programs, Diversity & Inclusion trainings, and professional certifications.

Is this position open to individuals with disabilities?

Yes, Microsoft is committed to providing reasonable accommodations to applicants with disabilities during the application process.

Microsoft

Technology
Industry
10,001+
Employees
1975
Founded Year

Mission & Purpose

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. When we show up, we achieve more together. Microsoft operates in 190 countries and is made up of more than 220,000 passionate employees worldwide.