Regional Manager

Planet Fitness

Jul 15

Applications are closed

Job
Full-time
Senior Level
Sales & Business Development
Calgary

Requirements

Bachelor's Degree (B.S) in marketing, sales, management or a similar discipline from a four-year university or equivalent experience is preferred.
A proven track record of strong performance in driving performance and key field operations metrics, coupled with successful and consistent organizational development history.
Proficient in Excel, PowerPoint, Word and other MS Office applications.
Demonstrated experience in successful rollout and implementation of area-wide retail location presentations, sales, operating discipline, and communications initiatives.
Outstanding leadership skills. Inspiring interpersonal effectiveness to lead a team, train talent and effect change. Track record of building talent. Able to balance the need of delivering a creative experience, and a profitable result.
Ability to manage the overall operations of multiple retail locations independently.
Knowledge of retail or restaurant industry operations
Experience analyzing financial reports in a complex, fast-paced multi-unit environment
Experience
At least 5 years of experience serving in a general manager role in a multi unit retail environment with progressively responsible retail experience.
Proven experience managing and developing productive management teams through exceptional leadership and effective coaching skills.
Must possess excellent business acumen, forecasting and management skills
Possess a "clean" driving license
Demonstrated experience in managing a budget for multi-unit retail locations
Must have demonstrated success providing 5-star customer service
Proficient in implementing and enforcing policies & procedures

Responsibilities

Proven track record of achieving business results.
Analyze and manage financial results to ensure maximum profits while balancing member and team satisfaction.
Monitor progress towards region goals and assign employees to meet those objectives.
Ensure, on a daily basis, clubs are open and staffed appropriately, clubs are clean, inventory levels are appropriate, and equipment is working properly.
Demonstrated strong leadership, communication, and motivational skills.
Team player with strong commitment to customer service and the Planet Fitness culture. Provide highest quality of customer service, at all times, including monitoring member interactions to ensure training needs are met.
Audit employee training progress and report findings to T & D Specialist.
Strong negotiation, influential, and organizational skills.
Creative thinker with strategic vision and strong initiative.
Ability to manage multiple projects and priorities at one time.
Ability to effectively partner and collaborate across functional areas.
Proven success in managing a budget and meeting business goals.
Excellent operational and visual merchandising skills.
Ability to travel to all clubs located in respective region. May require overnight stays. Approximately 80% travel to clubs and 20% in office.
Adaptable to changing work environment.
Maintain in-depth understanding of all federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with the law.
Identify and execute hiring, terminations, promotions and other employee status changes.
Interview and select candidates for open positions.
Conduct GM Performance Reviews on a quarterly and annual basis.
Conduct quarterly IDP reviews with the T & D Specialist to further personal development.
Reside in the market you are managing.
Support and enhance working relationships with partners, landlords, and the community.
Participate in marketing events.
Managing a payroll budget each quarter for an entire region.
Physical Requirements: Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. Required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.

FAQs

What qualifications are required for the Regional Manager position?

Candidates should have a Bachelor's Degree in marketing, sales, management, or a similar discipline, along with at least 5 years of experience in a general manager role in a multi-unit retail environment. Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word, is also required.

What are the primary responsibilities of the Regional Manager?

The Regional Manager is responsible for driving sales and profit plans, managing financial results, ensuring proper staffing and cleanliness of clubs, overseeing employee training, and developing team members. They must also conduct performance reviews and maintain compliance with health and safety standards.

How much travel is required for this position?

The position requires approximately 80% travel to visit clubs within the region, with 20% of the time spent in the office. Overnight stays may be necessary.

What skills are essential for success in this role?

Essential skills include strong leadership, communication, and motivational abilities; financial acumen to manage budgets; negotiation and organizational skills; and the ability to manage multiple projects effectively. A commitment to customer service and the Planet Fitness culture is also critical.

How does Planet Fitness support the career development of a Regional Manager?

The Regional Manager will conduct quarterly IDP (Individual Development Plan) reviews with the Training and Development Specialist to foster personal and professional development, alongside other ongoing training opportunities.

What are the physical requirements for the Regional Manager role?

Candidates should be able to talk and hear, sit, stand, and use their hands and fingers. They must frequently lift and move up to 50 pounds and occasionally lift objects up to 75 pounds as part of their duties.

What kind of experience is preferred for this position?

A proven track record in managing and developing effective management teams in a retail environment, strong business acumen, budgeting experience, and the ability to deliver exceptional customer service are preferred.

What perks and benefits come with the Regional Manager position?

The position offers a competitive salary, company contributions toward health benefits for full-time positions, paid time off benefits for full-time employees, and a free Black Card membership along with fun exercise incentives.

How important is teamwork in this role?

Teamwork is essential as the Regional Manager must effectively partner and collaborate across functional areas, lead a team, and support a strong organizational culture focused on customer service and engagement.

What experience with financial reports is necessary?

Candidates should have experience in analyzing financial reports within a complex, fast-paced multi-unit environment, demonstrating the ability to drive performance and meet business goals through effective financial management.

Planet Fitness

The Judgement Free Zone®

Travel & Leisure

Industry

501-1000

Employees

1997

Founded Year

Mission & Purpose

Planet Fitness is a fitness centre chain that offers affordable and accessible gym memberships, focusing on providing a welcoming and non-intimidating environment for people of all fitness levels. Their ultimate mission is to enhance people's lives by promoting health and fitness in a supportive and judgment-free space. Planet Fitness's purpose is to create a community where everyone feels comfortable working out, thereby encouraging regular exercise and contributing to the overall well-being of their members.