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Regional Manager - North London - Autocentres

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Halfords

Nov 15

Applications are closed

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Sales & Business Development
  • London

Requirements

  • Demonstrable experience within a similar role within the automotive industry
  • Ability to lead, engage and motivate a team
  • An exemplar of a great customer experience
  • Excellent communication and interpersonal skills
  • Track record of meeting compliance standards across health and safety and a Centre environment
  • Evidence of delivery on great customer metrics
  • Must hold the Authorised Examiners Delegate (AED) role for MOT

Responsibilities

  • Manage the complexity of a region with sales, colleague development, implementing initiatives, change implementation and collaborate with the wider business.
  • Engage and inspire the region of circa 100 colleagues to consistently drive for results.
  • Identify areas for financial growth and develop the strategy to deliver.
  • Deliver all regulatory compliance in line with company standards and government guidelines.
  • Manage change implementation as the business innovates and transforms in line with market expectations.
  • Guide and coach your teams through their full P&L responsibility and track, monitor and manage perform.
  • Create a performance culture, building high performing ambitious teams.

FAQs

What is the primary responsibility of the Regional Manager - North London - Autocentres?

The primary responsibility is to take full ownership of the strategic direction and daily operations of 14 Autocentres, focusing on team engagement, performance, and driving exceptional customer experiences.

What kind of team will the Regional Manager oversee?

The Regional Manager will oversee a team of Autocentre Managers and approximately 100 colleagues within the region.

What skills and experience are required for this role?

Required skills and experience include demonstrable experience in a similar role within the automotive industry, the ability to lead and motivate a team, excellent communication and interpersonal skills, and a track record of meeting compliance standards.

Is the Regional Manager expected to have any specific certifications?

Yes, the Regional Manager must hold the Authorised Examiners Delegate (AED) role for MOT.

What training and support can the Regional Manager expect to receive?

The company ensures access to the right training to thrive in the role and emphasizes recruitment, training, and ongoing engagement to achieve excellence.

What are some of the key accountabilities of the Regional Manager?

Key accountabilities include managing regional complexity, engaging teams to drive results, identifying areas for financial growth, ensuring regulatory compliance, and creating a performance culture.

What benefits are offered to the Regional Manager?

Benefits include a competitive salary, uncapped monthly performance-related bonus, colleague discount schemes, a pension scheme, life assurance, and various discounts on goods and services.

Is there room for career development in this role?

Yes, the role includes opportunities for recruitment, training, and team development, allowing for career progression within the company.

How does Halfords view diversity and inclusion in the workplace?

Halfords is committed to creating an inclusive workplace for all colleagues and welcomes applications from diverse backgrounds, embracing equality and diversity as part of their core values.

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Halfords

Retail & Consumer Goods
Industry
10,001+
Employees
1892
Founded Year

Mission & Purpose

Halfords is a leading provider of automotive and cycling products, services, and expertise, boasting a rich heritage spanning over 125 years. With an extensive range of high-quality motoring and cycling products, combined with unparalleled knowledge and exceptional customer service, Halfords strives to enhance every journey, regardless of its nature or length. With a vast network of 460 conveniently located shops throughout the UK and Republic of Ireland, their team of over 12,000 knowledgeable experts is always ready to offer guidance and assistance. With 2,000 skilled technicians servicing over 1 million vehicles annually, and 300 garages equipped with state-of-the-art facilities providing dealership-quality MOT, repair, and servicing at affordable prices, Halfords ensures a seamless and reliable experience. Recognised as one of the Sunday Times 30 Best Big Companies to Work For, Halfords fosters a culture that empowers employees to thrive and grow.

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