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Registration/Scheduling Clerk, Women's Ambulatory Clinics

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IWK Health Centre

11d ago

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Healthcare
  • Halifax
  • 6d left

AI generated summary

  • You need a high school diploma, medical office training preferred, 6 months healthcare experience, strong communication, organizational skills, and computer proficiency. Patient scheduling experience is a plus.
  • You will register patients, schedule appointments, manage communication, handle health records, verify information, and process billing while ensuring respectful interactions in a collaborative environment.

Requirements

  • Minimum High School Diploma or G.E.D. required.
  • Graduate from a recognized medical secretarial or medical office administration diploma program preferred.
  • Previous experience in a health care setting, an asset.
  • Minimum of six (6) months related experience preferred.
  • Medical terminology certificate, preferred.
  • Working knowledge of Microsoft Office and other computer programs/technology. Testing may be conducted on short-listed candidates and results may be factored into the candidate’s overall suitability for this position.
  • Demonstrated accurate keyboarding and data entry skills required. Testing may be conducted on short-listed candidates and results may be factored into the candidate’s overall suitability for this position.
  • Working knowledge of office equipment (e.g., fax machine, photocopier, scanner, etc) required.
  • Demonstrated strong time management, analytical, and problem-solving skills required.
  • Demonstrated excellent organization skills, strong communication (verbal & written) and interpersonal skills required.
  • Demonstrated ability to prioritize workloads required.
  • Demonstrated initiative; self-motivated and able to work with minimal supervision/direction required.
  • Demonstrated high regard for quality, accuracy, and attention to detail required.
  • Demonstrated ability to work well with others and in an interprofessional team required.
  • Demonstrated flexibility to meet workload demands required.
  • Excellent judgment and discretion in handling confidential and/or sensitive information required.
  • Experience in patient scheduling/booking preferred. Experience with Community Wide Scheduling (CWS) an asset.
  • Competency in other languages an asset.

Responsibilities

  • The Registration/Scheduling Clerk is responsible for timely patient registration, processing, booking and scheduling within the Ambulatory Clinics and Breast Health Services. The Registration/Scheduling Clerk will interact with colleagues, patient and families in a respectful and collaborative manner in keeping with the principals of Family-Centred Care. Responsibilities include, but are not limited to, filing, telephone communications with patients, faxing information, retrieving information, obtaining health records charts, printing schedules, verifying patient information, completing billing sheets, and handling mail. The Registration/Scheduling Clerk is able to manage time effectively, set priorities and communicate messages and information accurately and appropriately.

FAQs

What is the job title for this position?

The job title is Registration/Scheduling Clerk, Women's Ambulatory Clinics.

Where is this job located?

This job is located in Halifax, Nova Scotia.

What type of employment is being offered for this position?

The position is for Permanent Hourly Full-Time (100% FTE).

What is the compensation range for this position?

The compensation range is $22.894 to $24.8939 per hour.

What are the hours of work for this position?

The hours of work are Monday to Friday, days, totaling 70 hours bi-weekly.

What qualifications are required for this position?

A minimum High School Diploma or G.E.D. is required, with a preference for graduates from a recognized medical secretarial or medical office administration diploma program.

Is previous experience necessary for this role?

Previous experience in a health care setting is preferred, with a minimum of six months related experience.

Is a medical terminology certificate required?

A medical terminology certificate is preferred but not required.

What kind of skills are necessary for this position?

Strong time management, analytical, problem-solving, organizational, and communication skills are required, along with accurate keyboarding and data entry skills.

Will candidates be tested on their computer skills?

Yes, testing may be conducted on short-listed candidates, and results may factor into their overall suitability for the position.

What kind of work environment does IWK Health promote?

IWK Health promotes an anti-racist environment and is committed to equity and belonging in the care provided and employment offered.

Are accommodations available during the assessment process?

Yes, candidates have the right to request accommodations when invited to the assessment process.

What is the preference for internal applicants?

Preference is given to bargaining unit employees for unionized positions, and internal applicants should apply through the internal careers page.

Is an employment offer conditional on any checks?

Yes, an offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials.

IWK Health Centre

Science & Healthcare
Industry
1001-5000
Employees

Mission & Purpose

IWK Health is an internationally recognized academic health sciences centre located in Halifax, NS dedicated to the highest standards of patient and family-centred care, research and education. The IWK is an integral part of the region’s communities, caring for a population of two million women, children, youth and families across Nova Scotia, Prince Edward Island and New Brunswick, and providing sub-specialty care to residents of Newfoundland & Labrador. As one of two provincial health authorities in Nova Scotia, the IWK is shaping, cultivating and stewarding the health agenda for families and has charted an ambitious course to world-class outcomes. MISSION: To passionately pursue a healthy future for women, children, youth and families VALUES: Safe, Compassionate Care through Leadership, Innovation, Integrity, and Partnerships