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Registration Services 157627

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ADP

Jan 9

Applications are closed

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Legal
  • Hyderabad, +1

Requirements

  • Job Requirements:
  • Bachelor's degree or equivalent experience.
  • 1-2 years of experience in client services or administrative support.
  • Strong communication skills, both verbal and written.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Ability to work independently and as part of a team.
  • Strong organizational skills with attention to detail.
  • Ability to manage multiple priorities and meet deadlines.
  • Experience with regulatory processes or compliance is a plus.
  • Knowledge of ID registration processes is a plus.

Responsibilities

  • The Compliance Solutions Registration Services Consultant is responsible for ensuring satisfaction and providing Stellar Service to ADP's Registration Services’ clients who are in need of guidance in registering their businesses to various agencies.
  • This role will use multiple tools and resources in order to develop an accurate and comprehensive process for ID Registration and response to inquiries relating to the processing ID registrations.
  • Provides support to clients in reviewing open cases, coordinating with the agency, and maintaining client experience.
  • The role also provides technical and operational support on regular production issues, processes and procedures, resolves product and client s concerns and/or opportunities by utilizing product knowledge and organization acumen.
  • Develop relationships internally and externally that foster collaboration; maintain a knowledge level of support areas conducive for effective analysis of solutions.
  • Provide Service Excellence to your own client base in addition to supporting internal associates.
  • Answers basic client questions regarding Registration Services including though not limited to funding, daily errors, maintenance reports, agency notices and amendments.
  • Other related duties as assigned.

FAQs

What is the main responsibility of a Compliance Solutions Registration Services Consultant?

The main responsibility is to ensure client satisfaction and provide stellar service to ADP's Registration Services clients who need guidance in registering their businesses with various agencies.

What tools and resources will the consultant use in their role?

The consultant will use multiple tools and resources to develop accurate and comprehensive processes for ID registration and respond to inquiries related to the processing of ID registrations.

What type of support is provided to clients regarding their open cases?

Clients receive support in reviewing open cases, coordinating with the agency, and maintaining an overall positive client experience.

What kind of technical issues does the consultant address?

The consultant provides technical and operational support on regular production issues, processes, and procedures and resolves product and client concerns or opportunities using product knowledge and organizational acumen.

How does the consultant collaborate with others?

The consultant develops relationships internally and externally that foster collaboration and maintains knowledge levels conducive to effective analysis of solutions.

What kind of questions will the consultant answer for clients?

The consultant will answer basic client questions regarding Registration Services, including funding, daily errors, maintenance reports, agency notices, and amendments.

Is ADP committed to diversity and inclusion in the workplace?

Yes, ADP is committed to an inclusive, diverse, and equitable workplace, providing equal employment opportunities regardless of protected characteristics.

What ethical standards does ADP uphold?

ADP conducts business with the highest ethical standards and full compliance with applicable laws, expecting all employees to uphold these values with integrity and foster a respectful workplace.

Are there any other related duties included in this role?

Yes, the consultant may be assigned other related duties as necessary to support the overall functions of the Registration Services team.

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ADP

Always designing for people.

Human Resources
Industry
10,001+
Employees

Mission & Purpose

ADP is a company that specialises in providing human resources, payroll, and workforce management solutions. With a focus on streamlining HR processes, ADP offers a range of services to help businesses manage their employees efficiently, from payroll processing to talent management. The company's ultimate goal is to empower organisations by simplifying complex administrative tasks related to human capital, allowing them to focus on strategic initiatives and business growth. ADP's purpose is to be a reliable partner for businesses, offering innovative solutions that contribute to the effectiveness and success of their human resources and workforce management functions.

Benefits

  • Medical

  • Life Insurance

  • Commuter Savings

  • Dental

  • ADP Federal Credit Union

  • Vision

  • Matched 401k

  • Home & Auto Insurance Programs

  • Employee Stock Purchase Plan

  • Holidays, Personal Days, Vacation

  • PAID Volunteer Time Off

  • Wellness Offerings

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