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Relationship Officer-SBE-Small Business Enterprise-Sales

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Chennai

AI generated summary

  • You need 2+ years in vehicle financing, knowledge of sale-purchase brokers, a go-getter attitude, strong customer orientation, self-motivation, and good relationship management skills.
  • You will lead a team, interact with market partners for business sourcing, manage loan applications, ensure team development, and handle delinquent cases for smooth operations.

Requirements

  • Min. 2 yrs. of work experience in vehicle financing (preferably CV/CE/MUV’s)
  • Knowledge of Sale-Purchase Broker
  • Go Getter Attitude
  • Strong Customer Orientation
  • Self Motivated
  • Good relationship Management

Responsibilities

  • Lead and Guide a Team of 5 to 7 DST’s and ensure productivity
  • Interaction with manufacturers/dealers/sub-dealers in semi-urban and rural market for sourcing business
  • Tie-up with channel partners & associates for sales program
  • Ensure development of direct and indirect team
  • Interaction with credit for loan applications and operations for smooth disbursement
  • Follow-up on Infant delinquent cases and managing PDD’s

FAQs

What is the primary responsibility of a Relationship Officer in this role?

The primary responsibility of a Relationship Officer is to lead and guide a team of 5 to 7 DSTs, ensuring productivity and managing interactions with manufacturers, dealers, and sub-dealers in semi-urban and rural markets for sourcing business.

What is the minimum experience required for this position?

A minimum of 2 years of work experience in vehicle financing, preferably in Commercial Vehicles (CV), Construction Equipment (CE), or Multi Utility Vehicles (MUVs), is required for this position.

Is prior knowledge of Sale-Purchase Brokers necessary?

Yes, knowledge of Sale-Purchase Brokers is preferable for this role.

What skills are essential for this position?

Essential skills include a go-getter attitude, strong customer orientation, self-motivation, and good relationship management.

Will I be involved in loan applications and operations?

Yes, you will interact with the credit team for loan applications and ensure smooth disbursement operations.

How does the role involve follow-up on delinquent cases?

The Relationship Officer is responsible for following up on infant delinquent cases and managing post-default delinquencies (PDDs).

Are there opportunities for team development in this role?

Yes, there is a focus on the development of both direct and indirect teams in this role.

Can I work entirely remotely in this position?

This role typically requires interaction with clients and team members, and while some flexibility may exist, it will generally not be a fully remote position.

What type of markets will I be engaging with in this role?

You will be engaging with manufacturers, dealers, and sub-dealers specifically in semi-urban and rural markets.

What are the reporting structures in this role?

The Relationship Officer will report to higher management and oversee a team of DSTs, focusing on achieving sales targets through collaboration and productivity management.

Finance
Industry
10,001+
Employees

Mission & Purpose

Kotak Mahindra Bank is a leading Indian financial services conglomerate that offers a wide range of banking and financial products, including personal, corporate, and investment banking services. They provide solutions such as loans, savings accounts, insurance, asset management, and wealth management. Kotak Mahindra Bank’s ultimate mission is to drive growth by delivering innovative and customer-centric financial services while maintaining the highest standards of integrity and professionalism. Their purpose is to empower individuals, businesses, and institutions by offering tailored financial solutions that enhance their financial well-being and support economic progress.