Relief retail Security Officer

Mitie

Dec 28

Applications are closed

Job
Full-time
Junior & Mid Level
Facilities Management
Milton Keynes

Requirements

Previous Security Experience
SIA License
SC Clearance desirable

Responsibilities

To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
To undertake additional training to ensure continuous self-development.
To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
Comply with legal obligations and safety requirements of the role.
Follow instructions and procedures appropriately without unnecessarily challenging authority.
Work in a systematic, methodology and orderly way.
Fully and satisfactorily complete all required competency training.
To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
You are required to ensure you renew your licence 16 weeks before expiry.
Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
Use common sense and initiative by immediately involving others if a situation appears to become threatening.
To maintain professional conduct in the face of difficult situations and challenging customers.
Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
Keep to schedules and demonstrate commitment to Mitie and the Client.
To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
To call emergency services and Communication Centre to report all incidents.

FAQs

What is the job title for this position?

The job title is Relief Retail Security Officer.

Where is the job location?

The position is located at Sainsbury's Milton Keynes train station.

What is the pay rate for this role?

The pay rate is £12.00 per hour.

What are the expected working hours?

The position offers full-time hours.

What does the job overview entail?

The job involves protecting customer's property, people, and assets by providing security services in accordance with published Assignment Instructions and achieving key performance indicators.

What are some main duties of the Relief Retail Security Officer?

Main duties include ensuring compliance with policies and legal requirements, completing tasks defined in the Assignment Instructions, suggesting improvements, and reporting health and safety hazards.

What type of training is required for this position?

Candidates must complete all required competency training and undertake additional training for continuous self-development as directed.

Is it necessary to have any specific licenses for this job?

Yes, a front-line SIA license in either Security Guarding or Door Supervision is required, as well as a CCTV PSS SIA License.

What skills or experience are preferred for applicants?

Previous security experience and an SIA license are preferred. SC Clearance is desirable.

What should an employee do in case of an incident?

They should complete an accurate, detailed notebook entry after any incident and report it to emergency services and the Communication Centre.

Are there any compliance requirements for the role?

Yes, compliance with industry and statutory legislation, safety requirements, and following instructions from the Security Account Manager are essential.

Mitie

The exceptional, every day

Technology

Industry

10,001+

Employees

1987

Founded Year

Mission & Purpose

Mitie is a company that specialises in facilities management, offering a range of services including cleaning, security, property management, and technical support for various industries. Their ultimate goal is to provide integrated and efficient solutions that help businesses manage their facilities effectively. Mitie's purpose revolves around delivering services that enhance workplace experiences, improve operational efficiency, and contribute to the well-being of occupants and users of the spaces they manage. By leveraging their expertise and innovation, they aim to create environments that are safe, productive, and conducive to the success of their clients and their workforce.

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