FAQs
Is this position fully remote or hybrid?
This position can be either hybrid or fully remote.
What are the main responsibilities of a Collections Specialist?
The main responsibilities include managing and collecting outstanding accounts receivable, resolving customer billing problems, documenting collection status, and partnering with various teams to encourage timely payments.
What skills are required to succeed in this role?
Required skills include strong written and verbal communication, problem-solving abilities, accounting skills, and an attention to detail.
What is the required experience for this position?
A minimum of 3 years of accounts receivable experience or an equivalent combination of education and experience is required.
Is knowledge of the O2C cycle necessary for this position?
Yes, a basic knowledge of the Order to Cash (O2C) cycle is required.
Do you require a specific level of education for this job?
A high school diploma, GED, or equivalent is required; an associate degree in business from an accredited college or university is preferred.
What software applications should I be familiar with for this role?
Familiarity with Google applications is a plus for this role.
Will I have the opportunity to work on resolving disputes?
Yes, as a Collections Specialist, you will consult and help customers with disputes as part of your responsibilities.
How do you support employees in learning and development?
Employees are encouraged to have an eagerness and capacity to learn and think outside the box as part of their professional growth within the company.
What is the work environment like for this position?
The work environment is primarily remote or hybrid, allowing for flexible work arrangements.