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Remote Pharmacy Technician

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Actalent

11d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Healthcare
  • Nashville
    Remote

AI generated summary

  • You must have 2+ years as a Pharmacy Technician, prior authorization experience, strong customer service and computer skills, and the ability to work remotely with limited distractions and HIPAA compliance.
  • You will process prescription claims, enter member data, resolve billing issues, escalate prescription questions to pharmacists, and assist with patient or physician calls.

Requirements

  • - 2+ years of Pharmacy Technician experience
  • - Prior Authorization
  • - Customer Service
  • - Computer skills
  • - Ability to work remote and independently
  • - Must work in a closed-door setting with limited distractions and be HIPAA compliant
  • - Strong Wi-Fi and ability to work remotely are required
  • - Must be comfortable working weekends and holidays, with weekend rotation every 4-6 weeks, which could include both Saturday and Sunday, with a day off before and after
  • - Lunch break is between 30 minutes to an hour

Responsibilities

  • process prescription exceptions including resolving claim rejects and member and physician outreach
  • enter member demographics and prescription information into the data processing system
  • research and resolve rejected insurance billing issues and/or escalated member issues
  • escalate questions regarding prescriptions to pharmacist for interpretation or provide direction on processing
  • assist with inbound and/or outbound patient or physician calls

FAQs

Is this position fully remote?

Yes, this position is 100% remote.

What are the primary responsibilities of a Remote Pharmacy Technician?

The primary responsibilities include reviewing prior authorizations, processing prescription exceptions, entering member demographics and prescription information, resolving rejected insurance billing issues, and escalating questions to a pharmacist.

What qualifications are required for this role?

Candidates must have at least 2 years of Pharmacy Technician experience and experience with prior authorization, customer service, and strong computer skills.

What is the work schedule for this position?

The work schedule is Monday to Friday, from 8 am to 8 pm in your time zone, with rotating holiday shifts.

Will I need to work on weekends?

Yes, there is a requirement to work some weekends, with a rotation every 4-6 weeks, which may include both Saturday and Sunday.

Are there any specific work environment requirements?

Yes, you must work in a closed-door setting with limited distractions and be HIPAA compliant, with strong Wi-Fi capabilities.

Do I need to have experience with prior authorization?

Yes, prior authorization experience is a key requirement for this position.

How does Actalent support diversity, equity, and inclusion?

Actalent supports diversity, equity, and inclusion by hiring diverse talent, maintaining an inclusive environment, providing growth opportunities, and engaging in persistent self-reflection.

Is this position eligible for any reasonable accommodation requests?

Yes, reasonable accommodation requests can be made by emailing actalentaccommodation@actalentservices.com for options.

What should I do if I have further questions about the application process?

If you have additional questions, you can reach out to Actalent through their provided contact information.

Actalent

An Engineering and Sciences Services Company | People to Possible

Human Resources
Industry
5001-10,000
Employees

Mission & Purpose

Actalent connects passion with purpose. Our scalable talent solutions and services capabilities drive value and results and provide the expertise to help our customers achieve more. Every day, our experts around the globe are making an impact. We’re supporting critical initiatives in engineering and sciences that advance how companies serve the world. Actalent’s global footprint and flexible delivery models ensure access to specialized talent where and when you need it. We promote consultant engagement through professional development and provide experiences to ensure continuous learning. Our people are the difference. Our expertise spans capabilities in engineering including product and manufacturing, systems and software, construction management, environmental, architecture and civil; and power and utilities. We focus on sciences capabilities in laboratory sciences, healthcare, and clinical research. Actalent is an operating company of Allegis Group, the global leader in talent solutions.