FAQs
What is the primary responsibility of a Remote Pharmacy Technician at Actalent?
The primary responsibility is to review Prior Authorizations for determination within a Pharmacy Services department and to either approve or deny them before sending them to a Pharmacist for final review.
What qualifications are required to apply for this position?
Applicants must have a High School Diploma or GED, current Pharmacy Registration in their resident state, and certification as required by the state of operation (PTCB or NHA).
Will I be handling phone calls in this position?
Yes, you will handle some inbound phone calls from members.
What tasks will I be responsible for regarding prescription exceptions?
You will process prescription exceptions, which may include resolving claim rejects and outreach to members and physicians.
Is there any computer skills required for this job?
Yes, basic computer skills are required for the position.
How does Actalent prioritize diversity and inclusion?
Actalent prioritizes diversity and inclusion by hiring diverse talent, maintaining an inclusive environment, building a culture of care, providing growth opportunities for employees, and engaging in persistent self-reflection.
What types of medications will I be handling in this role?
You will be handling all types of medications across various health plans.
What kind of issues will I be resolving in this role?
You will be researching and resolving rejected insurance billing issues and escalated member issues.
Is this position an equal opportunity employer role?
Yes, Actalent is an equal opportunity employer and considers all applications without regard to factors protected by law.
How can I request a reasonable accommodation for the application process?
You can request a reasonable accommodation by emailing actalentaccommodation@actalentservices.com for alternative options.