FAQs
Do we support remote work?
Yes, the position can be remote, hybrid, or office-based.
What type of qualifications are required for this role?
A Master’s, PhD, or qualification as a Medical Laboratory Technologist in Histopathology, or experience as a Field Service Engineer with knowledge of pathology laboratories is required.
Is fluency in German necessary for this position?
Yes, fluency in German and English is required; additional languages are a plus.
What are the primary responsibilities of the Remote Technical Support for Pathology?
The primary responsibilities include managing technical support phone lines, providing 1st and 2nd line support via phone and email, performing remote diagnostics, and collaborating with internal teams for problem resolution.
Is experience in a pathology laboratory preferred?
Yes, experience in a pathology laboratory or a similar environment is preferred.
What training opportunities does Agilent offer to new employees?
Agilent provides comprehensive training and development opportunities, including an onboarding program to ensure a smooth start with the team.
Is travel required for this position?
Travel is occasionally required for customer on-site visits.
What benefits does Agilent offer to its employees?
Agilent offers core global benefits, which include a Result Bonus, Stock Purchase Plan, Life Insurance, Pension, Healthcare, Employee Assistance Program, holidays, and company activities.
What is the job function for this role?
The job function for this role is Services & Support.
Does Agilent have an equal opportunity policy?
Yes, Agilent Technologies Inc. is an equal opportunity employer and considers qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected categories.