FAQs
Do we support remote work?
Yes, we do remote but in a hybrid format.
What is the primary role of a Renewals Manager?
The primary role of a Renewals Manager is to own, drive, and lead the renewals process in collaboration with the account team to preserve and enhance customer contracts and relationships.
What qualifications are required for this position?
The ideal candidate should have 5+ years of quota-carrying Sales / Renewals / Customer Success / Account Management experience within an Enterprise SaaS organization, strong negotiation skills, and the ability to collaborate effectively with internal and customer-facing teams.
Where is this position based?
This position is based in London and requires attendance in the office in a hybrid model.
What are some key responsibilities of this role?
Key responsibilities include negotiating and executing renewal contracts, identifying upsell/cross-sell opportunities, maintaining a rolling 120-day forecast of renewals, and developing a playbook for renewal engagement.
What kind of insurance benefits do we offer?
In addition to NHS coverage, we offer supplemental insurance that is 100% covered for employees and 85% covered for dependents.
Are there any mental health support services provided?
Yes, we provide complimentary mental health support via Modern Health.
What kind of time-off benefits do we offer?
We offer flexible and generous time off as well as sick time benefits.
Does Airtable promote diversity in the workplace?
Yes, Airtable embraces diversity and strives to create a workplace where everyone has an equal opportunity to thrive and be treated with dignity and respect.
What kind of support is available for family planning?
We offer family planning support through Carrot, which covers fertility, adoption, and surrogacy services.
Is there support available for individuals with disabilities?
Yes, Airtable is committed to working with and providing reasonable accommodation to individuals with disabilities throughout the application process.