FAQs
What is the job title for this position?
The job title is Store Technical Service Representative (Temps partiel).
What are the primary responsibilities of a Store Technical Service Representative?
The responsibilities include creating an amazing customer experience, assisting customers with computer setup, diagnostics, and repairs, and sharing knowledge and passion for technology.
What qualifications are needed for this role?
Candidates should have enthusiasm for supporting customers, 6+ months of experience in a similar role, flexibility to adapt to dynamic situations, a commitment to maintaining a safe work environment, and excellent communication skills.
What are the working hours for this position?
The position offers flexible schedules as per business needs, ideally for part-time work.
Is there an opportunity for career growth in this role?
Yes, there are opportunities for growth into development roles such as In Store Service Agent 2/3 or Team Lead.
What benefits are offered to employees?
Employees enjoy discounts on tech products, competitive compensation and benefits, training programs, and a supportive work environment.
Where is the job location?
The job is located at 920 Maloney Blvd. West, Gatineau, QC J8T 3R6.
Does the company promote diversity and inclusion?
Yes, Best Buy is committed to creating a diverse and inclusive workforce and has been recognized as one of Canada’s Top 100 Employers.
Is prior technical expertise required for this position?
While having technical knowledge is beneficial, the primary requirement is enthusiasm and a willingness to assist customers; 6+ months of relevant experience is preferred.
What training opportunities are available for employees?
The company offers training programs to build new transferable skills and achieve certifications.