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Représentant(e) des services techniques en magasin (Temps partiel)

  • Job
    Full-time
    Entry & Junior Level
  • Gatineau
  • Quick Apply

AI generated summary

  • You should be enthusiastic about customer support, have 6+ months relevant experience, adapt easily to fast-paced changes, commit to a safe environment, and possess excellent communication skills.
  • You will create a great customer experience by assisting with computer setup, diagnostics, and repairs while sharing your passion for tech and product knowledge.

Requirements

  • Enthusiasm to support and assist our customers
  • 6+ months’ experience in a similar role
  • Flexibility to adapt to dynamic situations in a fast-paced environment
  • A commitment to maintaining a safe and fun working environment
  • Excellent communication skills

Responsibilities

  • - Create an amazing customer experience
  • - Assist customers with computer setup, diagnostics, and repairs
  • - Share your passion for tech and your product knowledge

FAQs

What is the job title for this position?

The job title is Store Technical Service Representative (Temps partiel).

What are the primary responsibilities of a Store Technical Service Representative?

The responsibilities include creating an amazing customer experience, assisting customers with computer setup, diagnostics, and repairs, and sharing knowledge and passion for technology.

What qualifications are needed for this role?

Candidates should have enthusiasm for supporting customers, 6+ months of experience in a similar role, flexibility to adapt to dynamic situations, a commitment to maintaining a safe work environment, and excellent communication skills.

What are the working hours for this position?

The position offers flexible schedules as per business needs, ideally for part-time work.

Is there an opportunity for career growth in this role?

Yes, there are opportunities for growth into development roles such as In Store Service Agent 2/3 or Team Lead.

What benefits are offered to employees?

Employees enjoy discounts on tech products, competitive compensation and benefits, training programs, and a supportive work environment.

Where is the job location?

The job is located at 920 Maloney Blvd. West, Gatineau, QC J8T 3R6.

Does the company promote diversity and inclusion?

Yes, Best Buy is committed to creating a diverse and inclusive workforce and has been recognized as one of Canada’s Top 100 Employers.

Is prior technical expertise required for this position?

While having technical knowledge is beneficial, the primary requirement is enthusiasm and a willingness to assist customers; 6+ months of relevant experience is preferred.

What training opportunities are available for employees?

The company offers training programs to build new transferable skills and achieve certifications.

Our purpose is to enrich lives through technology.

Retail & Consumer Goods
Industry
10,001+
Employees
1966
Founded Year

Mission & Purpose

At Best Buy, our purpose is to enrich lives through technology. We do that by leveraging our unique combination of tech expertise and human touch to meet our customers’ everyday needs, whether they come to us online, visit our stores or invite us into their homes. With over 1,000 stores and more than 90,000 employees in the United States and Canada, we solve key human needs in the areas of productivity, security, health, entertainment, connectivity, and more. We’re a community of courageous change-makers, ambitious collaborators, and inspiring friends. Whether it’s working as a Geek Squad Agent, an in-store advisor, or in our corporate office, we offer each other support and prepare for what might come next. We wake up every morning so we can do our part in shaping the future of a changing world. Together, we raise the bar for what’s possible and dream up new solutions to problems we’ve never encountered. We master innovative skills that we didn’t know were within grasp and turn everyday interactions into human connections built to last. If change motivates you, if technology inspires you — we’re here for you. Tomorrow works here™.