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Research Manager, Client Success

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Guidepoint

15d ago

  • Job
    Part-time
    Junior Level
  • Research & Development
  • London

Requirements

  • Bachelor's degree
  • Previous internship/volunteering/extracurriculars
  • The right to work in the UK
  • Skills YOU will Bring:
  • Desire to work in a sales/lead generation role that is KPI and metrics-driven
  • Ability to work in a fast-paced, results-oriented environment
  • Excellent time management and organizational skills
  • Outgoing personality with the ability to speak with people at all professional levels
  • Intellectual curiosity and desire to learn
  • Excellent written and verbal communication skills
  • Demonstrated ability to work both individually and as part of a team

Responsibilities

  • Help clients collect primary research insights to explore and refine business-critical strategies, from new market entry and product launches to acquisitions and licensing deals.
  • Serve as the go-to person responsible for the day-to-day relationship and service delivery for a portfolio of clients in different industries.
  • Use your knowledge to research, identify, and recruit appropriate experts for private telephone discussions, meetings, and surveys, then connect these experts to your clients.
  • Direct the expert recruitment efforts of the Research Associates assigned to support your clients.
  • Develop effective screening criteria, understand each client's compliance requirements, and master Guidepoint's proprietary CRM system.
  • Work closely with the Project Managers and other team members to optimize client use of Guidepoint's service.

The Experts at Finding Expertise

Consulting
Industry
1001-5000
Employees
2003
Founded Year

Mission & Purpose

Guidepoint is a research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we enable our clients to turn answers into action. Backed by a network of nearly 1.5 million experts, and Guidepoint’s 1,300 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.