FAQs
What is the main purpose of the Research Manager, Client Success role at Guidepoint?
The Research Manager, Client Success is responsible for helping clients collect primary research insights to explore and refine business-critical strategies, managing day-to-day relationships with a portfolio of clients, and directing expert recruitment efforts to connect clients with industry experts.
What kind of work environment can I expect at Guidepoint?
Guidepoint offers a casual work environment that encourages autonomy and includes international exposure to global service teams, alongside competitive compensation and private health insurance.
What educational background is required for this role?
A Bachelor’s degree is required for the Research Manager, Client Success position.
Is previous experience necessary for this role?
While previous professional experience is not strictly required, internships, volunteering, or extracurricular activities demonstrating relevant skills will be beneficial.
What skills are essential for a successful applicant?
Essential skills include a desire for a sales/lead generation role, excellent time management and organizational skills, outgoing personality, intellectual curiosity, strong written and verbal communication skills, and the ability to work independently as well as part of a team.
How does the interview process at Guidepoint work?
The interview process includes meeting a Guidepoint recruiter, an initial candidate screen, meeting the Guidepoint teams, a hiring manager interview, a mock assessment (role-dependent), completing a simulated client request, and finally receiving the outcome of the interview process.
What opportunities for career growth does Guidepoint provide?
Guidepoint is committed to the career growth of its employees, offering built-in mentorship, opportunities for upward mobility, and resources to enhance project management and customer service skills.
What are the benefits offered to employees at Guidepoint?
Employees at Guidepoint enjoy competitive compensation, private health insurance, an entrepreneurial environment, autonomy, fast decision-making, international exposure, a casual work environment, and participation in summer and winter team events.
Can I work in this role if I am not currently residing in the UK?
No, to be eligible for this position, you must have the right to work in the UK.
What industries will I be working with as a Research Manager?
As a Research Manager, you will manage client relationships across various industries, providing research insights tailored to their specific business needs.
What are the main responsibilities of the Research Manager regarding client interactions?
The Research Manager will serve as the primary point of contact for client relationships, oversee service delivery, develop screening criteria, and understand compliance requirements while ensuring optimal use of Guidepoint's services.