FAQs
What is the primary role of the RESPONSABLE D'APPLICATIONS BUSINESS ANALYST IT?
The primary role is to create a real link between the business functions and the teams providing IT solutions, focusing on project evolution, deployment of new tools, and user support.
What are the key responsibilities associated with the projects component?
Key responsibilities include supporting business departments in process evolution, ensuring the integration of solutions into existing systems, coordinating project execution, conducting tests, organizing user acceptance testing, and maintaining user documentation.
What tasks are included in the support applicatif component?
Tasks include providing assistance for the effective use of business applications, handling incident tickets and evolution requests, prioritizing resolutions, managing escalations, and evolving business intelligence reports for coherent activity insights.
What qualifications are required for this position?
A higher education background (engineer or university) with significant experience as a Business Analyst IT, project management AMOA, or Key User is required, along with operational English proficiency.
What personal skills are important for this role?
Important skills include diplomacy, empathy, effective communication, leadership, proactivity in problem-solving, and proficiency with collaborative tools and ticket management systems.
Is experience with specific tools or areas preferred?
Yes, experience in project management, working with teams internationally, Business Central, Service Now, reporting tools like PowerBI or Qliksense, and work in services or industry sectors would be advantageous.
Is knowledge of multiple business applications necessary?
Yes, an open-mindedness and curiosity towards diverse business domains and applications are crucial for success in this role.
What type of company is Initial Textile?
Initial Textile is a leading player in the industrial laundry sector, providing cleaning services for professional clothing and linens to over 50,000 clients in various industries, including hospitality and retail.
Does Initial Textile have a focus on corporate social responsibility (CSR)?
Yes, Initial Textile is committed to CSR, ensuring that 100% of its linen is recycled and pursuing initiatives related to energy transition.
What is the working environment like at Initial Textile?
The working environment is dynamic, with a focus on collaboration between IT and various business units to implement effective solutions and support ongoing transformation projects.