FAQs
What is the type of contract for the Responsable Service Clients position?
The contract type for this position is CDI (Contrat à Durée Indéterminée).
When is the position available?
The position is available as soon as possible.
What is the salary range for this job?
The salary starts at 50,000€ with a variable percentage.
Where is the job located?
The job is located in Vitrolles.
What kind of benefits does TIP France offer to its employees?
TIP France offers a range of benefits including a family health mutual (50% covered by TIP), Edenred card for meal tickets, holiday vouchers offered by the CSE, a company savings plan with contributions from TIP, and an option to open a flexi account funded by overtime hours for additional days off.
What are the main responsibilities of the Responsable Service Clients?
The main responsibilities include managing all client contract operations through a team of coordinators, ensuring proper execution from order to invoicing, guaranteeing total customer satisfaction, and overseeing the economic performance of contracts in coordination with various internal teams.
What qualifications are required for this position?
Candidates should have experience in fleet management, strong communication skills, interpersonal and organizational skills, analytical abilities, customer service orientation, negotiation skills, proficiency in IT and analysis tools, and a good level of English.
What values does TIP France prioritize in its corporate culture?
TIP France prioritizes diversity, integrity, honesty, and ethical behavior, fostering a workplace that encourages innovative ideas and supports the professional well-being of its employees.
Is previous experience in customer service required for this role?
Yes, a background in customer service is critical, along with the ability to negotiate effectively with external service providers.
Do you offer opportunities for career development?
Yes, TIP France believes in investing in employees' careers and offers various opportunities for professional growth.