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Restaurant Hostess

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Dubai
  • Quick Apply

AI generated summary

  • You should have experience in F&B/restaurant operations, LQA standards, luxury hotel experience, excellent English and guest service skills, and a keen eye for detail to ensure operational excellence.
  • You will manage reservations, greet guests, escort them to tables, and oversee table rotation to enhance guest satisfaction and support food and beverage operations.

Requirements

  • Previous experience in Food & Beverage/Restaurant operation
  • LQA Standards
  • Guest Interaction Skills
  • Has worked in a luxury hotel chain
  • Eye for detail to achieve operational excellence
  • Excellent guest service skills
  • Excellent English skills
  • Luxury Hotel Experience

Responsibilities

  • You will support the overall Food & Beverage operation of the hotel to maximize guest satisfaction, team member performance and business results. Your key duties and responsibilities are to promote and ensure guest satisfaction by taking reservations (phone and email), greeting guests and accompany them to their table and monitor the table rotation.

FAQs

What are the main responsibilities of a Restaurant Hostess at Anantara?

The main responsibilities include taking reservations, greeting guests, accompanying them to their table, monitoring table rotation, and supporting the overall Food & Beverage operation to maximize guest satisfaction.

Is previous experience in the hospitality industry required for this position?

Yes, previous experience in Food & Beverage/Restaurant operation is required to ensure familiarity with industry standards and guest service expectations.

What skills are important for a Restaurant Hostess?

Important skills include guest interaction skills, attention to detail, excellent guest service skills, and strong English communication abilities.

Does Anantara require experience in a luxury hotel chain?

Yes, having worked in a luxury hotel chain is a qualification for this position to align with the brand's standards of service and hospitality.

How does Anantara define 'operational excellence' for this role?

Operational excellence is defined by having an eye for detail, ensuring high-quality guest interactions, and maintaining standards that meet or exceed the Luxury Quality Assurance (LQA) standards.

What additional experience is valued for this position?

Luxury hotel experience is valued as it equips candidates with the skills and service orientation necessary to meet the expectations of high-end clientele.

How does Anantara support guest satisfaction?

Anantara supports guest satisfaction through personalized experiences, attentive service, and creating a welcoming atmosphere in the restaurant.

Are there any language requirements for the Restaurant Hostess position?

Yes, excellent English skills are a requirement to effectively communicate with guests and ensure a high level of service.

Travel & Leisure
Industry
10,001+
Employees

Mission & Purpose

Anantara is a luxury hotel and resort brand that offers unique experiences by blending indigenous culture, heritage, and natural beauty with modern amenities. With properties located across Asia, the Middle East, Africa, and Europe, Anantara focuses on providing exceptional hospitality and immersive experiences, such as culinary journeys and local excursions, to guests. Their approach emphasises sustainable tourism, aiming to create memorable stays while respecting and preserving the environment and local communities they operate within.