FAQs
What are the main responsibilities of a Restaurant Hostess at Anantara?
The main responsibilities include taking reservations, greeting guests, accompanying them to their table, monitoring table rotation, and supporting the overall Food & Beverage operation to maximize guest satisfaction.
Is previous experience in the hospitality industry required for this position?
Yes, previous experience in Food & Beverage/Restaurant operation is required to ensure familiarity with industry standards and guest service expectations.
What skills are important for a Restaurant Hostess?
Important skills include guest interaction skills, attention to detail, excellent guest service skills, and strong English communication abilities.
Does Anantara require experience in a luxury hotel chain?
Yes, having worked in a luxury hotel chain is a qualification for this position to align with the brand's standards of service and hospitality.
How does Anantara define 'operational excellence' for this role?
Operational excellence is defined by having an eye for detail, ensuring high-quality guest interactions, and maintaining standards that meet or exceed the Luxury Quality Assurance (LQA) standards.
What additional experience is valued for this position?
Luxury hotel experience is valued as it equips candidates with the skills and service orientation necessary to meet the expectations of high-end clientele.
How does Anantara support guest satisfaction?
Anantara supports guest satisfaction through personalized experiences, attentive service, and creating a welcoming atmosphere in the restaurant.
Are there any language requirements for the Restaurant Hostess position?
Yes, excellent English skills are a requirement to effectively communicate with guests and ensure a high level of service.