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RESTAURANT & LOUNGE SUPERVISOR

  • Job
    Full-time
    Junior & Mid Level
  • Sales & Business Development
    Hospitality & Retail
  • Manchester

AI generated summary

  • You should have supervisory experience in hospitality, strong communication skills, team motivation ability, passion for service, organizational skills, flexibility for shifts, and knowledge of food safety regulations.
  • You will lead your team, oversee daily operations, train new members, and enhance guest experiences through exceptional hospitality and creative ideas. Be present and supportive!

Requirements

  • - Previous experience in a supervisory or leadership role within a hotel or hospitality environment
  • - Strong communication and interpersonal skills
  • - Ability to motivate and inspire a team to deliver exceptional service
  • - A passion for hospitality and a commitment to providing a memorable guest experience
  • - Excellent organizational and multitasking abilities
  • - Flexibility to work shifts, including weekends and holidays
  • - Knowledge of food and beverage service and standards
  • - Familiarity with health and safety regulations in a hospitality setting

Responsibilities

  • Be yourself!
  • Be present on the floor for your team, showing your exceptional leadership skills!
  • Be creative and bring ideas to the table
  • Support the Bar & Lounge Manager to manage daily operations and supervise service delivery
  • Support with the training and coaching of new team members
  • Help to meet and exceed guests’ expectations by offering exceptional hospitality

FAQs

What are the primary responsibilities of the Restaurant & Lounge Supervisor?

The primary responsibilities include leading the team on the floor, supporting the Bar & Lounge Manager in daily operations, training and coaching new team members, and ensuring exceptional guest hospitality.

What kind of personality are you looking for in a candidate?

We are looking for a warm and easy-going personality that can motivate the team and create a positive atmosphere for both guests and colleagues.

Is training provided for new employees?

Yes, ongoing job-related training programs are provided, along with clear paths for progression within the company.

What are some of the perks offered to employees?

Perks include special rates on hotel rooms, meals while on duty, a company-wide recognition scheme, access to a pension scheme, life assurance, and wellness support.

Are there opportunities for career advancement?

Yes, there are clear paths for progression and ongoing training to help you advance in your hospitality career.

How does the company recognize hard work and achievements?

We have a company-wide recognition scheme where employees can earn vouchers and participate in celebratory events like Thank You Week and Employee Awards Celebrations.

Do you offer discounts for employees at other locations?

Yes, employees enjoy special rates on Leonardo Hotel rooms across the UK and Europe.

What type of work environment can employees expect?

Employees can expect a dynamic, fun, and friendly working environment with plenty of opportunities for team-building activities and celebrations.

How does the company support employee wellness?

We offer wellbeing support, wellness webinars, and access to a pension plan as part of our commitment to employee wellness.

Is this position full-time or part-time?

The job description does not specify, so please confirm during the interview process.

Welcome to Leonardo Hotels UK & Ireland, formerly known as Jurys Inn! #ComeJoinUs

Travel & Leisure
Industry
5001-10,000
Employees

Mission & Purpose

Leonardo Hotels is one of the fastest-growing hotel chains in Europe with over 150 hotels in 13 countries, 52 of which are within the UK & Ireland. Leonardo Hotels are ideally located for sightseeing, shopping and business, and all our hotels have spacious comfortable bedrooms to relax in. Whether it is our 24 hour available staff, free WiFi or plentiful buffet breakfast, at Leonardo Hotels the little things make big differences. So whether you are visiting us as a business or leisure guest, a warm welcome awaits. #ComeJoinUs